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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
N/A
Elizabeth was thoroughly wonderful!
Very easy and straight forward!
My processor, Sarah, was extremely nice and communicative. She walked me through the steps and made sure I understood what was happening. There were only two things I have any issue with. One was a document that was was uploaded. A week later I was again asked to upload that document. I told the person it was uploaded a week prior, she checked and it was. This delayed my closing about a week. The other issue was I emailed two questions to Sarah that were never answered.
Jennifer was great!! Prompt, accurate, and professional
I know the staff is stretched thin in this environment, but the entire process was really unsatisfactory. From mis-quotes and errors in the initial rate quote through automated emails repeatedly requesting documents already in the system to a closing that was two hours later than scheduled, this was a bad experience from start to finish.
Hermes Mejia was wonderful to work with. While there were some delays in communications, we understand that refinancing has been very busy due to low interest rates and we were patient. He returned a call to us on a Sunday to schedule closing and we truly appreciated it. Would highly recommend!
veryyhing was fast and easy
Mrs. Frazier was very patient and took care of everything in a timely manner. I am a very busy person with work, military, school and family requirements. She was able to get things done even when it was difficult to get in touch with me.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.