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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Victor S.'s profile image
Victor S. 
on Birdeye

4 years ago

The whole process was completed with ease. PennyMac provided status through the whole process and answered all my questions. 

Enid A.'s profile image
Enid A. 
on Birdeye

4 years ago

We were told from the beginning that they were experiencing higher than normal traffic in regards to refinancing due to history low interest rates in the mortgage market. So we knew from the get go that it would take longer than usual for the loan to be processed. I must say it was a lot easier than the first time around. 

Bradley S.'s profile image
Bradley S. 
on Birdeye

4 years ago

Five out of five stars. Very easy process with great communications and explanations. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

4 years ago

All aspects of the refinance were well above expected, even though the time line was extended due to the COVID-19 work from home requirements placed on the good people working on our loan. Great experience working with PennyMac. 

Ashley E.'s profile image
Ashley E. 
on Birdeye

4 years ago

Team was responsive and thorough, my questions were answered in a timely manner and we closed the final day of the month which was exact what I wanted to happen. Thanks again! 

William G.'s profile image
William G. 
on Birdeye

4 years ago

Everyone on the team - John Fayad - Hermes Mejia - were spectacular to work with. Quick to respond and clear with any answers to my questions. It was an easy process - and I'm saving a LOT of money!!!! 

Elizabeth L.'s profile image
Elizabeth L. 
on Birdeye

4 years ago

Did not have to leave home and travel to an office 

WAYNE P.'s profile image
WAYNE P. 
on Birdeye

4 years ago

Our refinance experience was quick and painless! Everyone was professional, knowledgeable and courteous! 

Matthew S.'s profile image
Matthew S. 
on Birdeye

4 years ago

Na 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.