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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Chase F.'s profile image
Chase F. 
on Birdeye

4 years ago

thank you 

William Luttrell I.'s profile image
William Luttrell I. 
on Birdeye

4 years ago

Be more clear about closing costs and fees. 

DEAN F.'s profile image
DEAN F. 
on Birdeye

4 years ago

Very easy process from start to finish. Each step was well communicated and it could not have been simpler! I appreciate the work the team put into getting this done for me. 

MAURICIO G.'s profile image
MAURICIO G. 
on Birdeye

4 years ago

kk 

KAYL M.'s profile image
KAYL M. 
on Birdeye

4 years ago

Thanks 

Arie P.'s profile image
Arie P. 
on Birdeye

4 years ago

The whole experience was excellent. 

Jeffrey H.'s profile image
Jeffrey H. 
on Birdeye

4 years ago

Good experience ***** 

Scott F.'s profile image
Scott F. 
on Birdeye

4 years ago

From the initial application to closing, the process was very easy, very professional. We had no questions or issues. I was very pleased and surprised at how easy the process was this time around. It was great to work with everyone. We had a great experience and we would definitely recommend other people to PennyMac. Thank you. 

Alexander N.'s profile image
Alexander N. 
on Birdeye

4 years ago

I'd like to start by saying that my Loan Officer and other employees I spoke with were quite helpful. However, I had a hard time getting responses to questions I sent my Home Loan Specialist. I often sent multiple emails and tried calling, only to reach his voicemail. I was fortunate to get the answers I needed from other employees when I called, and my refi closed on time without major complications. Still, it was disheartening not to get better responsiveness from my Home Loan Specialist. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.