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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Sarah and John were awesome to work with. Always pleasant and professional! They explained everything to me and i understood it all thanks to them. Thank You Penny Mac for making the experience a great one.
Great experience!
Our experience with the refinance process at PennyMac was clear and pleasant! They handled everything quickly and responded promptly when we had questions. This is our second refinance with them and the process has always gone smoothly.
The beginning of the process has a lot of customer service and goes well. Once the process was started and I was locked in the Great customer service turned into telling me just enough to say there was communication. I was also not told I would need a witness at the mobile signing. Luckily the attorney told me when he called the evening before signing so I had to scramble to find someone.
Great job
They made everything very easy
Everything was smooth and I received an update via phone call every week.
They made it a great easy experience.
Have every team member in the loop on what is actually happening.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.