PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
Select a rating
JOSEPH R.'s profile image
JOSEPH R. 
on Birdeye

4 years ago

Sarah and John were awesome to work with. Always pleasant and professional! They explained everything to me and i understood it all thanks to them. Thank You Penny Mac for making the experience a great one. 

JESSE DELLINGER J.'s profile image
JESSE DELLINGER J. 
on Birdeye

4 years ago

Great experience! 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

4 years ago

Our experience with the refinance process at PennyMac was clear and pleasant! They handled everything quickly and responded promptly when we had questions. This is our second refinance with them and the process has always gone smoothly. 

Thomas K.'s profile image
Thomas K. 
on Birdeye

4 years ago

The beginning of the process has a lot of customer service and goes well. Once the process was started and I was locked in the Great customer service turned into telling me just enough to say there was communication. I was also not told I would need a witness at the mobile signing. Luckily the attorney told me when he called the evening before signing so I had to scramble to find someone. 

DIRK S.'s profile image
DIRK S. 
on Birdeye

4 years ago

Great job 

Louis M.'s profile image
Louis M. 
on Birdeye

4 years ago

They made everything very easy 

Jodi S.'s profile image
Jodi S. 
on Birdeye

4 years ago

Everything was smooth and I received an update via phone call every week. 

Michael L.'s profile image
Michael L. 
on Birdeye

4 years ago

They made it a great easy experience. 

ALEXIS R.'s profile image
ALEXIS R. 
on Birdeye

4 years ago

Have every team member in the loop on what is actually happening. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.