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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sarah and John were awesome to work with. Always pleasant and professional! They explained everything to me and i understood it all thanks to them. Thank You Penny Mac for making the experience a great one.
Great experience!
Our experience with the refinance process at PennyMac was clear and pleasant! They handled everything quickly and responded promptly when we had questions. This is our second refinance with them and the process has always gone smoothly.
The beginning of the process has a lot of customer service and goes well. Once the process was started and I was locked in the Great customer service turned into telling me just enough to say there was communication. I was also not told I would need a witness at the mobile signing. Luckily the attorney told me when he called the evening before signing so I had to scramble to find someone.
Great job
They made everything very easy
Everything was smooth and I received an update via phone call every week.
They made it a great easy experience.
Speaking to Sarah was like speaking with a friend. She was very pleasant and made sure I understood the process and expectations. Solid representative of the company. Thanks Sarah!
PENNYMAC has a 4.5 star rating with 3,388 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.