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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sarah Guevara was amazing through the loan process and immediately answered any concerns/questions.
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5 Star
I had no issues and love PennyMac’s employees because they always give good customer service.
We are glad we have our new loan.
Chris and Frankie at Penney Mac have excellent customer service and are extremely proficient in their jobs. They made refinancing an easy and quick process.
Return phone calls and answer emails within 24 hours. Too many people working on loan, different people asking for the same info. File notes not updated or accurate.
Awesome job . Yesenia went out of her way to help me get everything done in time for my closing . also very polite . it's very much appreciated when an individual takes pride in their customer service . Mr. Lewis
The closing document presented by the notary was not the same document that I e-signed. The document that I e-signed didn’t include the homeowners insurance into the projected monthly payment. Which led me to believe that the monthly payment was going to be over $90 less than what it actually was.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.