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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a great experience with our refi. Thank you Ivonne and team.
Communication. I have done mortgages professionally for over 40 years & this was the worst I ever experienced. PennyMac Staff does not answer phone calls - does not return phone calls & does not answer e-mails. At the very end of this arduous process - finally interfaced with ONE good PennyMac staffer who knew what he was doing. Other than him: the rest of PennyMac team was terrible. Entire PennyMac Refi System needs to be trashed & re-built from the ground up. You can't fix a system this bad.
My wife and I were so pleased with Ms. Guevara knowledge of the entire process, she was superb from start to finish. I could not ask for any one better, for a while I thought I was talking to a loan officer that’s how knowledgeable and efficient she was. Ms. Guevara answered every single question my wife and I had. Our experience with the refinance was outstanding. Will definitely recommend PennyMac to family and friends. Our refinance loan took less than 30 days to closed, we were amazed.
My loan officer Yesenia was amazing! I loved working with her. She made everything so easy. She was pleasant and knowledgeable and just wonderful to work with. She called me back the same day. Answered all my questions and made feel confident about my loan and process. The entire team was wonderful to work with. I'm on the east coast and they were on the west coast, i thought it was would a challenge with the time zones but it wasn't. EVERYONE was so great. Thank you PennyMAC!
5 Stars Very Pleasant Experience!!!
My experience was absolutely terrible, once I gave my consent to submit the application, the chasing game started. none of my emails were answered, no messages were returned. The day before my scheduled closing, I was calling Jennifer multiple times trying to get details of the notary. I couldn't believe how difficult it was to get anyone to respond to me. I will not only never recommend PennyMac to anyone but I am also waiting 6 months and getting my Loan refinanced elsewhere.
Our refinance process went quick and smooth.
Very professional, on top of the game
I was well informed and on schedule.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.