PENNYMAC

SEAN W. 

on Birdeye

5 years ago

Chris and Frankie at Penney Mac have excellent customer service and are extremely proficient in their jobs. They made refinancing an easy and quick process. 

MICHAEL L. 

on Birdeye

5 years ago

Awesome job . Yesenia went out of her way to help me get everything done in time for my closing . also very polite . it's very much appreciated when an individual takes pride in their customer service . Mr. Lewis 

Judy M. 

on Birdeye

5 years ago

My wife and I were so pleased with Ms. Guevara knowledge of the entire process, she was superb from start to finish. I could not ask for any one better, for a while I thought I was talking to a loan officer that’s how knowledgeable and efficient she was. Ms. Guevara answered every single question my wife and I had. Our experience with the refinance was outstanding. Will definitely recommend PennyMac to family and friends. Our refinance loan took less than 30 days to closed, we were amazed. 

Gerardo M. 

on Birdeye

5 years ago

I originally talked to Rohrey from Pennymac, i had others that were calling, I ended up going with Rohry because he really made sure I received the best deal. 

DENNIS W. 

on Birdeye

5 years ago

I refinanced on two occasions with Pennymac. During the first occasion back in 2016, it was horrible. Agents wouldn't call you back and never provided updates about loan. Also, the process went well past the expected closing because the the person handling the refinance wasn't engaged until a complaint was against them. However, this 2020 experience was like the difference between night and day. From start to finish, the loan processors were fully engaged and returned calls. 

EDUARDO M. 

on Birdeye

5 years ago

5 Stars Very Pleasant Experience!!! 

Dana V. 

on Birdeye

5 years ago

Our refinance process went quick and smooth. 

ROBIN M. 

on Birdeye

5 years ago

Very professional, on top of the game 

ARTURO S. 

on Birdeye

5 years ago

I was well informed and on schedule.