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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Chris and Frankie at Penney Mac have excellent customer service and are extremely proficient in their jobs. They made refinancing an easy and quick process.
My wife and I were so pleased with Ms. Guevara knowledge of the entire process, she was superb from start to finish. I could not ask for any one better, for a while I thought I was talking to a loan officer that’s how knowledgeable and efficient she was. Ms. Guevara answered every single question my wife and I had. Our experience with the refinance was outstanding. Will definitely recommend PennyMac to family and friends. Our refinance loan took less than 30 days to closed, we were amazed.
I originally talked to Rohrey from Pennymac, i had others that were calling, I ended up going with Rohry because he really made sure I received the best deal.
I refinanced on two occasions with Pennymac. During the first occasion back in 2016, it was horrible. Agents wouldn't call you back and never provided updates about loan. Also, the process went well past the expected closing because the the person handling the refinance wasn't engaged until a complaint was against them. However, this 2020 experience was like the difference between night and day. From start to finish, the loan processors were fully engaged and returned calls.
5 Stars Very Pleasant Experience!!!
My experience was absolutely terrible, once I gave my consent to submit the application, the chasing game started. none of my emails were answered, no messages were returned. The day before my scheduled closing, I was calling Jennifer multiple times trying to get details of the notary. I couldn't believe how difficult it was to get anyone to respond to me. I will not only never recommend PennyMac to anyone but I am also waiting 6 months and getting my Loan refinanced elsewhere.
Our refinance process went quick and smooth.
Very professional, on top of the game
I was well informed and on schedule.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.