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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a wonderful experience refinancing with PennyMac. The service was amazing and the process was very smooth. We had all our questions answered in a timely fashion and there was constant communication to make sure all of our needs were met. Would highly recommend PennyMac for any loan services.
The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me.
PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic.
Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication!
Unfortunately the problems may have been to the Covid19 situation.
No
Excellent service provided and experience throughout the refi process!
When we first started the process the person we were originally talking with quotes us a rate. Then, that person was never able to be reached again. Of course that is not the rate we got in the end when we had to talk to someone else. Then, the person that came to our house for us to sign all the documents was aver an hour late and rude. He forgot to have us sign one paper and had to come back again the next day. Again, he was late!!
Everything was handled professionally and as timely as possible given the current events. Having Ivonne check in with me weekly was excellent. If I had questions I knew only had to wait until she got a hold of me and not worry about calling in at a good or a bad time. Although I'm sure my questions would have been answered if I felt I needed to call. Additionally, Ivonne never gave me the impression I was a bother or that she was rushed. Definitely took some of the anxiety out of the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.