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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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GLORIA P.'s profile image
GLORIA P. 
on Birdeye

4 years ago

Linda was awesome. She contacted me weekly, always took my calls, answered my emails and made the process with literally zero stress! 

Sandra V.'s profile image
Sandra V. 
on Birdeye

4 years ago

I have enjoyed my experiences with PennyMac teams and will continue to do so as all have provided a great experience. 

GERALD B.'s profile image
GERALD B. 
on Birdeye

4 years ago

Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication! 

RONALD G.'s profile image
RONALD G. 
on Birdeye

4 years ago

Unfortunately the problems may have been to the Covid19 situation. 

Melissa F.'s profile image
Melissa F. 
on Birdeye

4 years ago

No 

Juan R.'s profile image
Juan R. 
on Birdeye

4 years ago

Excellent service provided and experience throughout the refi process! 

MINDY S.'s profile image
MINDY S. 
on Birdeye

4 years ago

When we first started the process the person we were originally talking with quotes us a rate. Then, that person was never able to be reached again. Of course that is not the rate we got in the end when we had to talk to someone else. Then, the person that came to our house for us to sign all the documents was aver an hour late and rude. He forgot to have us sign one paper and had to come back again the next day. Again, he was late!! 

Carlos V.'s profile image
Carlos V. 
on Birdeye

4 years ago

Very professional service. I would love to work again with Penny Mac 

Frank S.'s profile image
Frank S. 
on Birdeye

4 years ago

other than the time it took for the process, it was very easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.