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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The person working on my paper did a great job got all it done on time.I am very thankful for what they got me on my loan.
I tried Amerisave and after close to 90 days I told them to close my load and figured I would just call who my loan was with. It was a 1000 percent better than Amerisave. If i were Penney Mac i would start by contacting your current loans you have on the books and it would keep them from calling your competitor due to the radio ads.
Surprised at how customer-focused PennyMac was. I got updates through call and email throughout whether they needed something from me or not. Very pleasant experience.
Review the letter I sent. The entire experience was horrible. No communication, no one took ownership of my loan process.
We had our prior loan with PennyMac. This refi was a breeze!
Great customer service. Prompt return phone calls.
good people to work with
All good. Franky Morales did a nice job for us!
Linda did a great job of guiding us through the refinance process.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.