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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was handled professionally and as timely as possible given the current events. Having Ivonne check in with me weekly was excellent. If I had questions I knew only had to wait until she got a hold of me and not worry about calling in at a good or a bad time. Although I'm sure my questions would have been answered if I felt I needed to call. Additionally, Ivonne never gave me the impression I was a bother or that she was rushed. Definitely took some of the anxiety out of the process.
Having my previous VA loan through Pennymac, made my experience so smooth. I only had to send in a few documents, and we were able to Electronically sign most documents. I was able to get an amazing rate of 2.75%, fixed rate, saving me not thousands, but hundred thousand plus in total pay off. Thank you for the prompt and amazing service.
Everything was great
Best customer service, best loan officers, time efficient, effortless process, accurate, and quick. Way to go PennyMac!!!
Very professional. Clear explanation of the loan and closing process.
I was always updated on the process and that made the whole experience easier.
The refinancing process was supposed to be streamline. It was not. It took almost the entire 60 days of my rate lock. I learned early that I have to call and check in. I was regularly told all documents were had, only to be then told some were missing. I had to take it upon myself to call and get multiple documents one of which PennyMac lost after all documents were signed and notarized. I feel like I should receive a commission for this loan closing.
Thanks
Yes! we where OK Until we sing on 6/22/2020 the fund or cash back should have have the 26 so far 7/7/2020 no cash and NO one knows where money is now.. I called just to get the information and so luck long waiting times. etc
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.