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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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PAUL C.'s profile image
PAUL C. 
on Birdeye

4 years ago

The following would have resulted in a better overall experience.. -Closing within expected time frame. -Calls returned when promised -Definitive and/or accurate answers to questions 

ROBERT S.'s profile image
ROBERT S. 
on Birdeye

4 years ago

Other than the Title Company used I feel Penny Mac did a great job with my loan. 

WILLIAM H.'s profile image
WILLIAM H. 
on Birdeye

4 years ago

It went great ,better than I expected. Never had to Leave the house 

Billy Z.'s profile image
Billy Z. 
on Birdeye

4 years ago

We had a wonderful experience refinancing with PennyMac. The service was amazing and the process was very smooth. We had all our questions answered in a timely fashion and there was constant communication to make sure all of our needs were met. Would highly recommend PennyMac for any loan services. 

Hector Coll J.'s profile image
Hector Coll J. 
on Birdeye

4 years ago

I like the constant communications and keeping everything very clear 

William B.'s profile image
William B. 
on Birdeye

4 years ago

The website and callbacks have several issues that cause confusion and congestion, but my agent was awesome and very clear and concise. 

DANIEL T.'s profile image
DANIEL T. 
on Birdeye

4 years ago

Everyone followed up each step of the way. 

Chris M.'s profile image
Chris M. 
on Birdeye

4 years ago

The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me. 

GAVEN M.'s profile image
GAVEN M. 
on Birdeye

4 years ago

PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.