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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
fast and accurate. painlless
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Everything went smoothly from beginning to end. Very happy!
So simple and seamless
I could NEVER contact my team by phone. I was asked to return calls i had missed and could not get through. One day I stayed on line for 48 minutes when finally i was cut off. Other than that, my experience was very good. I know I would have been more pleased had i been able to contact my team and get answers to my questions faster. I had to depend solely on email.
We refinanced our current Penny Mac VA loan with Penny Mac to get the lowest VA rate. All the pre-closing documents were handled by email and a fax very quickly. We received email updates and personal phone calls at least once a week. No surprises. All the documents to be signed were brought to our home. The Notary was very efficient and professional. The new loan closed in less than 3 weeks.
F as an overall good experience
Linda F. was wonderful to work with. She took my questions seriously and helped out when I could not figure something simple out. She was an absolute pleasure to work with.
Very good experience Would recommend to anyone.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.