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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Have the process work together. The credit section did not have info from loan poc, the employment verification person did not respond to call, it seems like team all over the play and no real process.
The process went smoothly. Everything was finalized within MY timeline. The whole process went just the way it was explained.
I'm so impressed with the whole process! I have never had any other go so fast and easy. I would highly recommend Penny Mac to everyone. I can't thank them enough!
My loan officer was really great with telling step by step what would happen!
I had to wait over six weeks to hear back from my Loan Officer. In fairness, he did have to deal with a death in the family so he was unavailable for a period of time. However, I believe you could either give people like Ivonne Cordero the ability to answer simple loan questions on rate info or have a back up for Loan Officers that are not available. I placed my first call on May 27th and final heard back from the Loan Officer on July 2nd! NOT GOOD SERVICE!!!
We were originally supposed to close a few weeks ago however, we were informed that the proper documents were not drawn up correctly. Therefore, we were unable to close on our original date which I had to request a day off of work for. The original closing payment was supposed to be $997.93 but since we had to reschedule our closing date, the closing cost increased to $1145 and some change; an additional $145. This inconvenience was at no fault of our own and am requesting compensation.
Frank Morales made my loan refinance experience very pleasant. He kept me informed and guided me through out the process. I will definitely recommend Penny Mac to my friends and family.
Service was excellent from start to finish, keep up the great work ! Thanks again
Our refinancing was flawless!! Linda was very informative and made the closing seamless!! I would definitely recommend her to my friends and family.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.