PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
Select a rating
LYNDON R.'s profile image
LYNDON R. 
on Birdeye

4 years ago

Have the process work together. The credit section did not have info from loan poc, the employment verification person did not respond to call, it seems like team all over the play and no real process. 

Leonard S.'s profile image
Leonard S. 
on Birdeye

4 years ago

The process went smoothly. Everything was finalized within MY timeline. The whole process went just the way it was explained.  

Joseph M.'s profile image
Joseph M. 
on Birdeye

4 years ago

I'm so impressed with the whole process! I have never had any other go so fast and easy. I would highly recommend Penny Mac to everyone. I can't thank them enough!  

Brenda D.'s profile image
Brenda D. 
on Birdeye

4 years ago

My loan officer was really great with telling step by step what would happen! 

GREGORY F.'s profile image
GREGORY F. 
on Birdeye

4 years ago

We were originally supposed to close a few weeks ago however, we were informed that the proper documents were not drawn up correctly. Therefore, we were unable to close on our original date which I had to request a day off of work for. The original closing payment was supposed to be $997.93 but since we had to reschedule our closing date, the closing cost increased to $1145 and some change; an additional $145. This inconvenience was at no fault of our own and am requesting compensation. 

Raul V.'s profile image
Raul V. 
on Birdeye

4 years ago

Frank Morales made my loan refinance experience very pleasant. He kept me informed and guided me through out the process. I will definitely recommend Penny Mac to my friends and family. 

Jay M.'s profile image
Jay M. 
on Birdeye

4 years ago

Service was excellent from start to finish, keep up the great work ! Thanks again 

EFFRIN M.'s profile image
EFFRIN M. 
on Birdeye

4 years ago

Our refinancing was flawless!! Linda was very informative and made the closing seamless!! I would definitely recommend her to my friends and family. 

EARL H.'s profile image
EARL H. 
on Birdeye

4 years ago

I experienced the best closing ever with Penny Mac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.