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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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CODY R.'s profile image
CODY R. 
6 years ago

Seamless and easy 

Danny D.'s profile image
Danny D. 
6 years ago

Very professional. Clear explanation of the loan and closing process. 

RYAN L.'s profile image
RYAN L. 
6 years ago

The refinancing process was supposed to be streamline. It was not. It took almost the entire 60 days of my rate lock. I learned early that I have to call and check in. I was regularly told all documents were had, only to be then told some were missing. I had to take it upon myself to call and get multiple documents one of which PennyMac lost after all documents were signed and notarized. I feel like I should receive a commission for this loan closing. 

RONALD M.'s profile image
RONALD M. 
6 years ago

The process was completely easy. The agents were clear with instructions, professional at all times. It has been a pleasant process. 

JASON S.'s profile image
JASON S. 
6 years ago

Thanks 

Gonzalo B.'s profile image
Gonzalo B. 
6 years ago

Yes! we where OK Until we sing on 6/22/2020 the fund or cash back should have have the 26 so far 7/7/2020 no cash and NO one knows where money is now.. I called just to get the information and so luck long waiting times. etc 

Richard M.'s profile image
Richard M. 
6 years ago

Clear and timely communication. 

CHARLES Townes S.'s profile image
CHARLES Townes S. 
6 years ago

PennyMac exceeded our expectations with our refinancing. 

ERIC D.'s profile image
ERIC D. 
6 years ago

Thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.