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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We got a great refinance rate. Penny Mac made it really simple and fast to apply and close. With all documents being sent and signed online, COVID 19 wasn’t an issue.
Just had a few problems with paperwork not being incorporated into my doc's in a timely fashion.
Our refinance process went so smoothly. We especially loved that the notary came to our house and we could sign the documents at home. No stress all around!
There was some communication issues towards the end. Linda did not let me know how much I would owe on closing until after the appointment.
Everyone involved in getting our refinance done was very responsive and went above and beyond to ensure we were comfortable and completely satisfied. Thanks Linda and Jimmy!!
Took too long! Notary should wear shoe covers. I differnent emails what notary to expect and when.
The initial loan app is difficult. The app you fill out on the computer doesn't seem to translate when you finish with individual. Could be my fault, I am not the most technical guy out there. Trying to reach the same people when I call in is difficult. That is definitely a PennyMac process issue. May or may not be resolvable due to time needed to take care of individual but, I feel like you are asking my opinion and want to give you how I felt. The loan did close very quickly. However,
.
Great service! It did take some time for someone to get back to me on questions and when I was given a single point of contact I ended up receiving emails from 3-4 different people... overall I am very satisfied with the process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.