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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,382 reviews
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Bradley C.'s profile image
Bradley C. 
5 years ago

Linda did a great job of guiding us through the refinance process. 

Paul S.'s profile image
Paul S. 
5 years ago

We got a great refinance rate. Penny Mac made it really simple and fast to apply and close. With all documents being sent and signed online, COVID 19 wasn’t an issue. 

CORDELL B.'s profile image
CORDELL B. 
5 years ago

Just had a few problems with paperwork not being incorporated into my doc's in a timely fashion. 

HANS L.'s profile image
HANS L. 
5 years ago

Our refinance process went so smoothly. We especially loved that the notary came to our house and we could sign the documents at home. No stress all around! 

LUDIM R.'s profile image
LUDIM R. 
5 years ago

There was some communication issues towards the end. Linda did not let me know how much I would owe on closing until after the appointment. 

Michael C.'s profile image
Michael C. 
5 years ago

Everyone involved in getting our refinance done was very responsive and went above and beyond to ensure we were comfortable and completely satisfied. Thanks Linda and Jimmy!! 

MARY K.'s profile image
MARY K. 
5 years ago

Took too long! Notary should wear shoe covers. I differnent emails what notary to expect and when. 

Jon T.'s profile image
Jon T. 
5 years ago

The initial loan app is difficult. The app you fill out on the computer doesn't seem to translate when you finish with individual. Could be my fault, I am not the most technical guy out there. Trying to reach the same people when I call in is difficult. That is definitely a PennyMac process issue. May or may not be resolvable due to time needed to take care of individual but, I feel like you are asking my opinion and want to give you how I felt. The loan did close very quickly. However, 

Paul A.'s profile image
Paul A. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,382 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.