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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda provided stellar service by consistently making contact with me to update me on the loan processing status, answer any questions that I had and just to remind me that she was nearby if anything came up that I needed answers for. Linda is my goto person at PM for anything in the future. Loved getting her calls and making her laugh or her making me laugh during the call. Just an absolute great asset, give her a raise!!!
Lowering my interest rate
No one on your team could or would accurately describe the closing costs or their nature, yet established a closing date after repeated requests. Due to the Covid -19 situation we were forced to adhere to this process, however will speak to numerous organizations in the future about your unjust handling of this process. Clearly an organization not catered towards their custoners.
Easy and no sales pressure.
They offer me a great interest rate and closing fast.
I was satisfied with my home re-fi. Totally satisfied. All of the my questions were answered. Very Respectfully Kelsey Harris
Overall working with everyone at Penny Mac is an awesome experience. I highly recommend them and appreciate being treated so well
The service was great. Explained in details and great customer service.
Communication!! We did not receive many emails or phone calls. Also there were fees that were involved that were not communicated with me until the evening before the notary was to come. We were told not to pay the mortgage but we’re to pay some strange fee, even the notary wasn’t sure about. Nobody could answer me as to what the fee was for. Finally paid the mortgage late because we weren’t receiving any communication from your staff. So after paying the mortgage and zero communication our loan
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.