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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
very friendly and helpful answered all your questions
This refi process was very easy and customer friendly. I would recommend them
Amazing service and professionalism!
Sarah and the rest of her team at PM were very friendly and helpful throughout the process. The only frustrating difficulty (that was thankfully resolved near the end of the process! : ) encountered was not being able to directly contact Sarah or other particular PM members by phone for info, or in response to questions. Thanks again for everything Sarah!
My refinance went smooth and easy. Not having to provide documents was great. Thanks for keeping me in the loop throughout the process.
Mr. Morales did a great job so my ratings do not reflect his effort. Along the way my record was inadvertently cancelled--I had asked for clarification of numbers and the loan package was just cancelled. Thus my multiple attempts to make contact were unsuccessful as I now understand that once a record is cancelled, subsequent e-mail are auto-deleted. Made for frustrating process with multiple follow up calls to sort it out. Ultimately got it done but should not have been this complicated
Time frame was accurate. My agent was knowledgeable. everything went well. Thank you Penny-mac.
We already had a loan with PennyMac and only wanted to reduce rate and refi with some equity payout. Despite the Covid 19 issues and everyone working from home, the entire process was easy through email, and rates were very competitive, more so than most other institutions. We closed on Friday and were funded on Tuesday.
no real communication from anyone but the first guy that called us
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.