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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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SCOTT M.'s profile image
SCOTT M. 
on Birdeye

4 years ago

Saviz Hatam Was amazing. He explained Eve very clearly and let me know exact what to expect. I have recommended PEnnyMac to several friends and family. 

MITCHELL M.'s profile image
MITCHELL M. 
on Birdeye

4 years ago

Linda Frazier was very professional and efficient through this entire process.She always stayed on top of it and made it very easy for us to complete everything in a timely manner! We are very happy with Linda and would highly recommend her! 

RAUL Q.'s profile image
RAUL Q. 
on Birdeye

4 years ago

Would work with again. They made the process smooth. Thank you! 

Benjamin K.'s profile image
Benjamin K. 
on Birdeye

4 years ago

Penney Mac has been great all through the process of buying our new home 3 years ago, and now with the refinance of our original loan. They were so helpful during the whole process! Thankful Penney Mac! 

JAMES B.'s profile image
JAMES B. 
on Birdeye

4 years ago

Penny Mac has always been good to us. Supported us in our time of need and worked with us on the best type of loan for us. 

Dillon H.'s profile image
Dillon H. 
on Birdeye

4 years ago

Great experience! 

JEFFREY A.'s profile image
JEFFREY A. 
on Birdeye

4 years ago

We have refinanced through PennyMac a few times now but this will probably be the last. There was very poor communication regarding the status of our escrow account that ended up costing us money. Even when we tried to get to the bottom of the story we were given the run around and no straight answers. We are very upset and disappointed by our experience this time around. 

Lonzo W.'s profile image
Lonzo W. 
on Birdeye

4 years ago

From beginning to end my mac team communicated the process. Every call was made and followed up with. One person in particular was Sarahi she was fantastic. Please let her know she made a nervous situation very relaxing. I was very pleased from my first call to my last follow-up call. Thank you Shirley Williams 

Jeffrey C.'s profile image
Jeffrey C. 
on Birdeye

4 years ago

Service was great. Refinancing was a quick process. Everyone I talked with was very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.