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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was literally the worst experience I’ve ever had with an organization like this. It took two or three weeks to get my initial question answered from Brandon Locke. I literally had to beg on an email for him to call me back. Then on the day of closing I had money due at closing which Brandon said I would not. I called probably 10 times in 24 hours and NEVER heard back from him. I requested a manager to call back which Clark Smith. Brandon and his manager NEVER actually called back. Horrible
It such a chaotic time they were able to help! Thank you!
Very friendly service!
Great service
We had to call for updates all of the time versus a proactive call from PennyMac. The closing documents were not accurate and needed to be corrected. The process took much longer than we were told. Communication was the biggest challenge and not sure if that is because of COVID19. There was also no communication on the day of close that the loan was funded etc. All we got was a response to my email stating that you were closed for the juneteenth holiday.
Great job!
Initial closing amount was a lot higher until, I received another much lower offer, which was matched by PennyMac
Everything went fast & smoothly!!
I know i live in a rural area, but it shouldn't take 5 tries to get a notary out here!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.