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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast, friendly, clear instructions. First time electronic loan application process. They made it really easy.
It such a chaotic time they were able to help! Thank you!
Very friendly service!
Great service
I’ve had no issues in my last two experiences with my loans.
Great customer service, all information was accurate and awesome communication. Overall it was a easy, fast and smooth process.
We had to call for updates all of the time versus a proactive call from PennyMac. The closing documents were not accurate and needed to be corrected. The process took much longer than we were told. Communication was the biggest challenge and not sure if that is because of COVID19. There was also no communication on the day of close that the loan was funded etc. All we got was a response to my email stating that you were closed for the juneteenth holiday.
Great job!
Initial closing amount was a lot higher until, I received another much lower offer, which was matched by PennyMac
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.