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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great customer service, all information was accurate and awesome communication. Overall it was a easy, fast and smooth process.
Excellent communication and service. A very easy process.
They did a great job on my loan. Second loan I've had with penny mac
All did as expected
Linda Frazier did a fantastic job working with me during my refinancing process. I greatly appreciate her professional service and very pleasant attitude. Thanks
The process was quick and painless. All items were clearly explained.
I never spoke to Jennifer once. There is no direct number to your loan specialist. You call and she was never available so someone else helped me. No one ever communicated to me other than through email. I had to call to find out what was taking so long three different times. The closing documents at the final signing were different than what I had e-signed. But it was in my favor so I guess I really don't care. Customer service was obviously not a high priority.
It went smoothly and without having to provide a mountain of paperwork for this refi. I was informed every week as to the status of the process. I am very satisfied. Thanks Pennymac. Judy
All went well and all expectations were met will definately use you again
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.