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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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KEVIN G.'s profile image
KEVIN G. 
6 years ago

It such a chaotic time they were able to help! Thank you! 

Michael B.'s profile image
Michael B. 
6 years ago

Great service 

JAMES L.'s profile image
JAMES L. 
6 years ago

I’ve had no issues in my last two experiences with my loans. 

Jacob M.'s profile image
Jacob M. 
6 years ago

They did a great job on my loan. Second loan I've had with penny mac 

DAVID L.'s profile image
DAVID L. 
6 years ago

All did as expected 

Michael C.'s profile image
Michael C. 
6 years ago

I never spoke to Jennifer once. There is no direct number to your loan specialist. You call and she was never available so someone else helped me. No one ever communicated to me other than through email. I had to call to find out what was taking so long three different times. The closing documents at the final signing were different than what I had e-signed. But it was in my favor so I guess I really don't care. Customer service was obviously not a high priority. 

GERALD B.'s profile image
GERALD B. 
6 years ago

It went smoothly and without having to provide a mountain of paperwork for this refi. I was informed every week as to the status of the process. I am very satisfied. Thanks Pennymac. Judy 

Delores B.'s profile image
Delores B. 
6 years ago

Everything went OK. 

JOSE V.'s profile image
JOSE V. 
6 years ago

All went well and all expectations were met will definately use you again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.