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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Austin C.'s profile image
Austin C. 
on Birdeye

4 years ago

PennyMac made my refinance a very easy process. 

JOSE R.'s profile image
JOSE R. 
on Birdeye

4 years ago

Excellent service, all information was explained clearly and in a very timely manner. 

RAFAEL Avina S.'s profile image
RAFAEL Avina S. 
on Birdeye

4 years ago

Good job even with our current environment. 

STEPHEN G.'s profile image
STEPHEN G. 
on Birdeye

4 years ago

I was informed by my customer service specialist she would contact me the next business day I never received the call. The customer service individual did inquire if I had have any questions that question should be asked after the entire process related to closing is explained. At no time did my personal representative make me aware of the process. 

Mavis C.'s profile image
Mavis C. 
on Birdeye

4 years ago

After the initial call the process seemed disconnected. 

MICHAEL K.'s profile image
MICHAEL K. 
on Birdeye

4 years ago

The refinancing process was made very easy. Everything was thoroughly explained leaving only a few questions to be asked since this was new to me. I would highly recommend PennyMac Loan Services. 

JEFFREY D.'s profile image
JEFFREY D. 
on Birdeye

4 years ago

Everything went smoothly 

JOHN A.'s profile image
JOHN A. 
on Birdeye

4 years ago

The process was simple and everyone I delt with was very helpful 

Jack P.'s profile image
Jack P. 
on Birdeye

4 years ago

Overall experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.