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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PennyMac made my refinance a very easy process.
Excellent service, all information was explained clearly and in a very timely manner.
Good job even with our current environment.
I was informed by my customer service specialist she would contact me the next business day I never received the call. The customer service individual did inquire if I had have any questions that question should be asked after the entire process related to closing is explained. At no time did my personal representative make me aware of the process.
After the initial call the process seemed disconnected.
The refinancing process was made very easy. Everything was thoroughly explained leaving only a few questions to be asked since this was new to me. I would highly recommend PennyMac Loan Services.
Everything went smoothly
The process was simple and everyone I delt with was very helpful
Overall experience
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.