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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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THOMAS M.'s profile image
THOMAS M. 
on Birdeye

4 years ago

N/A 

Carl Holcombe J.'s profile image
Carl Holcombe J. 
on Birdeye

4 years ago

Everyone took there time with us and made sure we understood every step of the process 

PAUL K.'s profile image
PAUL K. 
on Birdeye

4 years ago

It was great working with PennyMac. 

Stephen Y.'s profile image
Stephen Y. 
on Birdeye

4 years ago

Poor planning and misinformation about the closing process almost lead us to having to delay our signing. We had to escalate to a manager to get situation resolved. In addition our initial closing disclosure paperwork was incorrect. Really felt like we were working with a fresh, inexperienced team. Not thrilled with how PennyMac determined the value of our home in the process. Please contact me for additional information. 

Stacie C.'s profile image
Stacie C. 
on Birdeye

4 years ago

Considering my identity was stolen during this process makes me question the way things are ran between penny Mac and their signing agents. 

JANET S.'s profile image
JANET S. 
on Birdeye

4 years ago

The whole process went quick and very smooth. They also practiced social distancing. 

JUAN A.'s profile image
JUAN A. 
on Birdeye

4 years ago

Friendly informative employees 

TODD R.'s profile image
TODD R. 
on Birdeye

4 years ago

The refinancing process with PennyMac went very smoothly. I definitely recommend them! 

Michael M.'s profile image
Michael M. 
on Birdeye

4 years ago

Fantastic 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.