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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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JAMES S.'s profile image
JAMES S. 
6 years ago

A very quick and painless loan experience. Great communication during the entire process. Great job team. 

HERBERT WILKINS J.'s profile image
HERBERT WILKINS J. 
6 years ago

Everyone was very helpful, and kind. The process was very streamlined and quick. Thank you! 

Patrick G.'s profile image
Patrick G. 
6 years ago

Timely responses from Hermes. 

Gary Mitrano J.'s profile image
Gary Mitrano J. 
6 years ago

Communication was horrible. I was told everything would be finished in a day or two multiple times and it took over a month. Also never received a call when things were delayed, I was always the one calling to get an update. 

JEFFREY W.'s profile image
JEFFREY W. 
6 years ago

Good experience with the loan department. Closing was a little later than was lead to believe but at the same time was still within the rough time frame given. 

Seneca H.'s profile image
Seneca H. 
6 years ago

Communication during the entire process was not good. Dates that I was told for closing we’re not honored. There was a lot of last minute shuffling around when there were approx 2 weeks of no communication on two different occasions. My loan had been serviced by Pennymac prior to the refinance and it took the company approx 50 days to process my refinance. I definitely will not recommend this company for refinance options. 

Jonathan B.'s profile image
Jonathan B. 
6 years ago

Easy process and really enjoyed working with Martha and Tommy. I was able to close my loan 2 days early with the best rate I could shop. I would highly recommend penny Mac to any one of my friends or family members. 

Eduard L.'s profile image
Eduard L. 
6 years ago

Thank you! 

DOUGLAS J.'s profile image
DOUGLAS J. 
6 years ago

Good overall experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.