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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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TROY E.'s profile image
TROY E. 
on Birdeye

4 years ago

Good experience. 

WILL G.'s profile image
WILL G. 
on Birdeye

4 years ago

Everyone I dealt with were very professional & answered any questions I had. The process was very fast & efficient. 

HERBERT WILKINS J.'s profile image
HERBERT WILKINS J. 
on Birdeye

4 years ago

Everyone was very helpful, and kind. The process was very streamlined and quick. Thank you! 

JEFFREY W.'s profile image
JEFFREY W. 
on Birdeye

4 years ago

Good experience with the loan department. Closing was a little later than was lead to believe but at the same time was still within the rough time frame given. 

Seneca H.'s profile image
Seneca H. 
on Birdeye

4 years ago

Communication during the entire process was not good. Dates that I was told for closing we’re not honored. There was a lot of last minute shuffling around when there were approx 2 weeks of no communication on two different occasions. My loan had been serviced by Pennymac prior to the refinance and it took the company approx 50 days to process my refinance. I definitely will not recommend this company for refinance options. 

ALLYSON D.'s profile image
ALLYSON D. 
on Birdeye

4 years ago

Erandeny and Jason were fantastic! They made the whole process so easy! I would absolutely recommend them to family and friends! They are the best of the best! 

Jonathan B.'s profile image
Jonathan B. 
on Birdeye

4 years ago

Easy process and really enjoyed working with Martha and Tommy. I was able to close my loan 2 days early with the best rate I could shop. I would highly recommend penny Mac to any one of my friends or family members. 

Eduard L.'s profile image
Eduard L. 
on Birdeye

4 years ago

Thank you! 

DOUGLAS J.'s profile image
DOUGLAS J. 
on Birdeye

4 years ago

Good overall experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.