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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process went smoothly and there were no issues. I appreciate how each step was communicated clearly.
I had a great experience working with Chris Cruz and Sarah Guevara. They were absolutely fantastic with helping me through my loan process. I highly recommend them and the PennyMac team. They exceeded my expectations. Thank you so much!
Quick
No real direct contact with any one person. You start the process with one person then told you have to talk to someone else who has been assigned to your loan. Every time you call, you ask to speak to your agent and hardly ever available. Should be when you start a loan process that the person you start with should be the contact throughout the process. Not a multiple group of person’s contacting you. This is confusing from a customer standpoint.
no
Put the right information on closing document do that i dont need to sign twice
Overall, the service from start to finish was a pleasant experience. The PennyMac team made it easy to start the process and everyone we worked with was very helpful. Although, there were few times that things kept changing unexpectedly we are very happy we chose PennyMac to complete our cash out refinance.
Even in this pandemic time and many businesses having to complete work difrently, our loan was processed in good time.
Thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.