PENNYMAC

Jacorian D. 

on Birdeye

6 years ago

Martha should have had better communication with loan officer. Because of the lack of communication I was forced to send numerous amount of documents multiple times 

JOSE P. 

on Birdeye

6 years ago

Quick, fast and efficient! 

Martha C. 

on Birdeye

6 years ago

Feedback verbally relayed. Loan officers need to update clients if quoted information can't be honored. 

Saul R. 

on Birdeye

6 years ago

Thank you very much once again Pennymac you guys out did your selfs . Everyone involved in getting us our rates and loan approved was such a wonderful experience. Thank you very much for the great communication and great experience. My husband and I are very pleased. 

Edward R. 

on Birdeye

6 years ago

Thank you for a very easy transaction. 

DEMETRI A. 

on Birdeye

6 years ago

Fast Response and gave the best interest rate 

STACY S. 

on Birdeye

6 years ago

I was told I would receive a check the following Tuesday it's now been over a week still nothing. Also the check is going to be $1000 difference according to closing documents. It would be nice to communicate with the loan officer and not given a generic number. I understand that is penny mac's fault and not the loan officer. My loan changed mutliple times. And closing took over 2 months. 

ROBERT Young J. 

on Birdeye

6 years ago

Simple and easy process. Everyone was very professional. 

Brandy Y. 

on Birdeye

6 years ago

My experience was seamless and with the Covid19 pandemic I felt the communication and service was excellent. I highly recommend Pennymac and this is my 3rd time using them. They are respectful to veterans also and I felt they worked well with me and made the process stress free.