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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Jacorian D.'s profile image
Jacorian D. 
on Birdeye

4 years ago

Martha should have had better communication with loan officer. Because of the lack of communication I was forced to send numerous amount of documents multiple times 

JOSE P.'s profile image
JOSE P. 
on Birdeye

4 years ago

Quick, fast and efficient!  

Edward R.'s profile image
Edward R. 
on Birdeye

4 years ago

Thank you for a very easy transaction. 

DEMETRI A.'s profile image
DEMETRI A. 
on Birdeye

4 years ago

Fast Response and gave the best interest rate 

STACY S.'s profile image
STACY S. 
on Birdeye

4 years ago

I was told I would receive a check the following Tuesday it's now been over a week still nothing. Also the check is going to be $1000 difference according to closing documents. It would be nice to communicate with the loan officer and not given a generic number. I understand that is penny mac's fault and not the loan officer. My loan changed mutliple times. And closing took over 2 months. 

Victoria D.'s profile image
Victoria D. 
on Birdeye

4 years ago

We are very much appreciative of Pennymac as our mortgage company, thank you so much. 

NAFFISATU M.'s profile image
NAFFISATU M. 
on Birdeye

4 years ago

Overall process was great. The loan processor and officer communicated effectively and mitigated all my questions and concerns before closing date. 

Brandy Y.'s profile image
Brandy Y. 
on Birdeye

4 years ago

My experience was seamless and with the Covid19 pandemic I felt the communication and service was excellent. I highly recommend Pennymac and this is my 3rd time using them. They are respectful to veterans also and I felt they worked well with me and made the process stress free.  

STUART W.'s profile image
STUART W. 
on Birdeye

4 years ago

It was a fast, easy and secure process. Since I was merely refinancing my current PennyMac mortgage, much of the information was already provided....which made in confusing when I was asked to produce documents about a lien on the home (which turned out to be a solar panel lease). But, Zandy remedied the confusion quickly and professionally. The mortgage process was relatively painless. Nicely done, Zandy and PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.