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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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NAFFISATU M.'s profile image
NAFFISATU M. 
6 years ago

Overall process was great. The loan processor and officer communicated effectively and mitigated all my questions and concerns before closing date. 

Christopher W.'s profile image
Christopher W. 
6 years ago

I tried previously to do this refi with our _former_ bank Wl Fargo and the difference between their broken process and unhelpful staff was night and day. Thanks for a great experience. 

Roger Bloss J.'s profile image
Roger Bloss J. 
6 years ago

Very pleasant and knowledgeable. David Kelly was, from the start, a great person to talk with. He was the reason I stayed with PennyMac despite a slightly better offer on the table from a competitor. It isn't always about a few dollars when you get service, knowledge, and person ability like I received with David Kelly. Everything went as it should and I will highly recommend PennyMac as a great place to Start and End a loan process. Thank you very much. And to the rest of the team!!!!!! 

Rickey S.'s profile image
Rickey S. 
6 years ago

Went really through the whole process. Thanks 

STUART W.'s profile image
STUART W. 
6 years ago

It was a fast, easy and secure process. Since I was merely refinancing my current PennyMac mortgage, much of the information was already provided....which made in confusing when I was asked to produce documents about a lien on the home (which turned out to be a solar panel lease). But, Zandy remedied the confusion quickly and professionally. The mortgage process was relatively painless. Nicely done, Zandy and PennyMac. 

Vernon S.'s profile image
Vernon S. 
6 years ago

The service was professional, friendly, patient, and timely. We actually would have closed within two weeks if we would have been available. We still closed within three weeks! 

JAMES L.'s profile image
JAMES L. 
6 years ago

Our experience was very prompt and pleasant. 

JUSTIN B.'s profile image
JUSTIN B. 
6 years ago

Process was easy. Seemed to move very quick considering the covid 19 issues. 

BUTLER PETERSON I.'s profile image
BUTLER PETERSON I. 
6 years ago

Everything was fast and easy I closed quicker than I thought I was very pleased with the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.