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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I give her a 5 star rating overall.
Great experience!
Awesome service and the easiest refinance in my experience.
The communication and process experience I had through PennyMac was excellent. The only issue we had was with a subcontractor filing the appraisal and once it was brought up PennyMac sent another appraiser and everything got back on track. We had good experience with PennyMac with our original home loan and therefore decided to use them on our refinance, as well.
Quick, simple, and painless!
1. The initial adjuster (Julie/Julia) advised my that since I was doing a VA Refinance that there will be a soft inquiry into my credit. That was a lie. There was a Hard Inquiry into my credit. 2. Had to reschedule my wife signing at closing on 4/20 to 4/23 due to some errors between PennyMac and the Title Company. Was not happy with that. 3. Was told that the closing cost would be waived. That was a lie. 4. Hard to get a hold of the loan officer (Deborah) at times for follow up.
The VA Loan Reduction process went very smoothly. It was a pleasant transaction.
Easy process. Went much smoother than I expected. I barely had to do anything at all.
The communication from my MAC Team person was SO TERRIBLE. At one point, when I asked for an update on my loan status and where it was at, she said something about the loan process being "as unpredictable as the weather" and she had "no idea." Really? I know the virus situation slowed things down, but the slowness coupled with the total lack of communication made it awful. I would NOT recommend refi through PennyMac to anyone, ever. I'd type more specifics but limited to 500 characters. 🙄
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.