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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
First of all I was told that my ex would have a notary come to her by 2 different people. But apparently she was faxed paperwork and was told to get it motorized during a pandemic! And was told to get it done by a certain date. And there were not clear instructions for her to follow on where to sign and it did not get done correctly. I was supposed to sign the next day and took off work early to meet the notary at my house, little did I know that PennyMac had canceled the appointment. I called t
Better communication skills. Being more on top of it.
Great overall experience. highly recommend
I previously was a pennymac customer and I was offered discounts to keep my mortgage with them when bought a new house. I shopped around for loans and when it came down to it, pennymac got me the best interest rate with zero points and saved me nearly $4,000 in closing costs.
Whole process was quick, painless and saved us a bunch of money long-term.
There was confusion with needed documents and multiple requests for the same documents. Once I communicated my irritation I got a call and the problem was taken care of. All in all I got through the process with only a couple of glitches.
I am very happy with my experience here. From beginning to end, everything was done to high standards and with professionalism. I have a friend who will be in the market for a joke and I have already recommended Pennymac to them. I am so happy I found Pennymac.
Great experience from start to finish!!! The Whole MAC team made the refinance process easy and smooth. Ms. Shupe and Ms. Hernandez were professional, helpful and thorough. PennyMac has really exceeded my expectations in a mortgage company! Sincerely Eunice M.
It was great!
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.