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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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JUSTIN B.'s profile image
JUSTIN B. 
on Birdeye

4 years ago

It worked out 

Jennifer F.'s profile image
Jennifer F. 
on Birdeye

4 years ago

The closing costs were not communicated properly and some data was wrong as well. 

HILLARY G.'s profile image
HILLARY G. 
on Birdeye

4 years ago

The application part was great and easy but once it went to underwriters it was a pain. It started smooth but in the end, I was never informed that I was still missing documentation. I had to call 2 days before close and find out. Martha was more confusing to talk to and I felt like she wasn't sure what was going on. 

Seab S.'s profile image
Seab S. 
on Birdeye

4 years ago

Pennymac made refinancing painless and simple. 

HEATHER M.'s profile image
HEATHER M. 
on Birdeye

4 years ago

Richard was great to work with, he should get a raise 

Paul S.'s profile image
Paul S. 
on Birdeye

4 years ago

Every thing was expland so it was esey to understand.. All qwesanse were answerd well. 

JUAN G.'s profile image
JUAN G. 
on Birdeye

4 years ago

Refinanced my home, super easy and great process from beginning to end. Thank you Hermes Mejia and Pennymac team! 

KARL J.'s profile image
KARL J. 
on Birdeye

4 years ago

Overall, each and every person we spoke to on the Mac Team were courteous, and helpful with all our questions. The online application was a first for us, and we found it really easy to follow. The only complaint was the repeated request for information that had already been sent. It would be very helpful to future applicants if all documents needed were requested at the beginning of the process. Our sincere thanks to Hermes and the entire Mac Team. 

Terrill F.'s profile image
Terrill F. 
on Birdeye

4 years ago

You were great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.