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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It worked out
The closing costs were not communicated properly and some data was wrong as well.
The application part was great and easy but once it went to underwriters it was a pain. It started smooth but in the end, I was never informed that I was still missing documentation. I had to call 2 days before close and find out. Martha was more confusing to talk to and I felt like she wasn't sure what was going on.
Pennymac made refinancing painless and simple.
Richard was great to work with, he should get a raise
Every thing was expland so it was esey to understand.. All qwesanse were answerd well.
Refinanced my home, super easy and great process from beginning to end. Thank you Hermes Mejia and Pennymac team!
Overall, each and every person we spoke to on the Mac Team were courteous, and helpful with all our questions. The online application was a first for us, and we found it really easy to follow. The only complaint was the repeated request for information that had already been sent. It would be very helpful to future applicants if all documents needed were requested at the beginning of the process. Our sincere thanks to Hermes and the entire Mac Team.
You were great.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.