This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Martha was fantastic - very nice to deal with. Followed up with all of her commitments to me. My loan closed on time and I was very happy with the result. Thanks very much! John Larson
Unfortunately Richard had a difficult time in communicating with us on very specific parts of this loan process. So much so, we switched to DeeDee Atkins to take over the process. Even after the loan was “funded” we are still waiting to see the loan paid off. We were informed the Sunday before this one that the funds should clear within 2 to 3 Business days. This was over a week ago. Fortunately, a phone call to Dee Dee & info was relayed to us that funds should clear within a day or two.
PennyMac was great. There is nothing I would like PennyMac to do inside PennyMac. Let me be very clear that Penny Mac employees were great. I have NO complaints with PennyMac employees. The closing attorney came into my house not fully prepared, dressed unprofessionally, had dirty toes sticking out of the flip flops and coughed repeatedly. He was sick and we were concerned for our health.
I only spoke with Hermes 1 time and that was after I had to call in to check on my loan because I had never received the appraisal. Only then was I told that the 1st man that came to do an appraisal disappeared. So I needed to schedule a 2nd appraisal. Then I figured out that the 2nd guy had called me to schedule 2 weeks before but I was not aware that I needed another, so I told him I already had one done. Then I had to schedule out 2 weeks out longer. Theres a lot more but a 500 max limit....
Easiest loan process ever. Exceeded my expectations and more - no significant issues considering the state of the world. Closing process was easy and exactly what we needed. Thank you!
PennyMac work fast to get your loan process and they get back with you in timely matter .
processor was polite and knowledgeable, understood what I was trying to accomplish allow me to reach my goal in a timely matter
Thanks to all the individuals that was involved in my loan process, it was Excellent as always. Thanks Anthony for keeping me up to date throughput the process. I am great full for having my loan with PennyMac. Thanks a million for everything.
This was such a smooth & easy process. It was not stressful or overwhelming at all. Everything was simply explained & explained to me. All of my questions were answered & everyone was so friendly. Thank you so much for such a great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.