This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job!
My time with penny Mac was very easy and not stressful at all. Everyone that I dealt with was easy to work with and very respectful
After dealing with another lender that dragged the VA IRRL out over several months, Jonnie called me and took care of my loan. In a matter of weeks, not months, my mortgage was refinanced and on much better terms than I was offered by the other lender. It was a smooth, easy process and I am glad that Jonnie reached out to me.
Oscar was great, but after I went to the other part of the team it was just not acceptable. There was limited communication and I reached out several times with no response. The week of my closing I had to call several times to get closing costs and then I uncovered there were documents that I still needed to submit. Why had no one reached out to me before I have no clue. To make matters worse, we weren't funded on time, bc of an appraisal issue, still someone should have caught it earlier.
Penny Mac has always been prompt and courteous to us and we will be glad to recommend Penny Mac anytime we are asked about a mortgage or any type of a loan. Thank You So Much Jim and Mary Washam
You got the job done. Great. The changes in requests for documents, seems like there is always one more thing. I was told that because the delay in closing was not my fault, but we needed to wait on the survey, I would not be charged for a rate lock extension, and I was. I was told that I qualified for a special kind of appraisal that would only cost $175. I was later charged an additional $300.
Good communication, someone available to answer questions
The communication process and continual update was great. We had to work through a minor issue of the military form for VA purposes but it did get taken care of. There were some issues with closing documents but PennyMac did a great job of addressing those issues and getting it to closing.
Speedy service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.