PENNYMAC

Katrina M. 

on Birdeye

6 years ago

Great job! 

Herbert Swank S. 

on Birdeye

6 years ago

Every time I tried to call Tang to get answers could not get him to call me back . After I signed the paper work I got a email saying that there was a few not right so I called penny Mac to find out what was going on did not get any help so right now I don’t know if it went thought or not I even called the old republic to find out something and a again anthing from them so now what!!! So where is the money I was getting Tang wont tell me. If someone would call me ??? 

William J. 

on Birdeye

6 years ago

Very knowledgeable about the product and the market. Very Friendly and easy to work with. 

Alivia H. 

on Birdeye

6 years ago

I had a great experience! 

Benjamin N. 

on Birdeye

6 years ago

Oscar was great, but after I went to the other part of the team it was just not acceptable. There was limited communication and I reached out several times with no response. The week of my closing I had to call several times to get closing costs and then I uncovered there were documents that I still needed to submit. Why had no one reached out to me before I have no clue. To make matters worse, we weren't funded on time, bc of an appraisal issue, still someone should have caught it earlier. 

JAMES W. 

on Birdeye

6 years ago

Penny Mac has always been prompt and courteous to us and we will be glad to recommend Penny Mac anytime we are asked about a mortgage or any type of a loan. Thank You So Much Jim and Mary Washam 

Curtis L. 

on Birdeye

6 years ago

The communication process and continual update was great. We had to work through a minor issue of the military form for VA purposes but it did get taken care of. There were some issues with closing documents but PennyMac did a great job of addressing those issues and getting it to closing. 

Carla Y. 

on Birdeye

6 years ago

N/A 

EDGAR A. 

on Birdeye

6 years ago

Speedy service