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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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ROBERT W.'s profile image
ROBERT W. 
on Birdeye

4 years ago

I was called often during the process to ensure everything was done in a timely manner. Liam was good to deal with. 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

4 years ago

The loan officer, Jonathan Ryan. 

Jordan J.'s profile image
Jordan J. 
on Birdeye

4 years ago

My overall experience wasn’t bad. At the end of the day everything worked out, just the timeline got a little askew due to lack of communication. I felt that some documents where asked for multiple times and I sent them every time but things just didn’t go as smoothly as I had imagined. My over experience was okay at the end of it all. 

CINDY TUCKER B.'s profile image
CINDY TUCKER B. 
on Birdeye

4 years ago

The email I received from Bren indicated everything was set, we were to receive a specific amount back on 2/4 and that the notary would be out for our signatures. The amount on the paperwork we signed thereafter indicated $300 to $400 less than Bren indicated in her email but we didnt want to go through the hassle to try to get things fighred out so let it go. Michael and Bren were great to talk too. Thanks for getting us the better interest rate and staying within the timeline! 

Gordon H.'s profile image
Gordon H. 
on Birdeye

4 years ago

clear and understanding of what's going on with refinancing and rates. R there any T-SHIRTS available for clients who stay with PENNYMAC...…………. THANKS 

MIGUEL M.'s profile image
MIGUEL M. 
on Birdeye

4 years ago

Angel Potts was very professional and helpful. 

Herbert Swank S.'s profile image
Herbert Swank S. 
on Birdeye

4 years ago

Every time I tried to call Tang to get answers could not get him to call me back . After I signed the paper work I got a email saying that there was a few not right so I called penny Mac to find out what was going on did not get any help so right now I don’t know if it went thought or not I even called the old republic to find out something and a again anthing from them so now what!!! So where is the money I was getting Tang wont tell me. If someone would call me ??? 

William J.'s profile image
William J. 
on Birdeye

4 years ago

Very knowledgeable about the product and the market. Very Friendly and easy to work with. 

Alivia H.'s profile image
Alivia H. 
on Birdeye

4 years ago

I had a great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.