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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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ROBERT W.'s profile image
ROBERT W. 
6 years ago

I was called often during the process to ensure everything was done in a timely manner. Liam was good to deal with. 

John B.'s profile image
John B. 
6 years ago

Quick service. Fast to close. We had a family medical emergency requiring us to fly to Florida for our sons heart procedure. Getting the closing done so quickly after we notified Ashley our loan officer gave us one less Thing to worry about. The team responded to us as people not just a number. That was so refreshing. Thank you again. 

Matthew G.'s profile image
Matthew G. 
6 years ago

It was very simple! 

Jordan J.'s profile image
Jordan J. 
6 years ago

My overall experience wasn’t bad. At the end of the day everything worked out, just the timeline got a little askew due to lack of communication. I felt that some documents where asked for multiple times and I sent them every time but things just didn’t go as smoothly as I had imagined. My over experience was okay at the end of it all. 

CINDY TUCKER B.'s profile image
CINDY TUCKER B. 
6 years ago

The email I received from Bren indicated everything was set, we were to receive a specific amount back on 2/4 and that the notary would be out for our signatures. The amount on the paperwork we signed thereafter indicated $300 to $400 less than Bren indicated in her email but we didnt want to go through the hassle to try to get things fighred out so let it go. Michael and Bren were great to talk too. Thanks for getting us the better interest rate and staying within the timeline! 

Gordon H.'s profile image
Gordon H. 
6 years ago

clear and understanding of what's going on with refinancing and rates. R there any T-SHIRTS available for clients who stay with PENNYMAC...…………. THANKS 

MIGUEL M.'s profile image
MIGUEL M. 
6 years ago

Angel Potts was very professional and helpful. 

Alivia H.'s profile image
Alivia H. 
6 years ago

I had a great experience! 

JAMES W.'s profile image
JAMES W. 
6 years ago

Penny Mac has always been prompt and courteous to us and we will be glad to recommend Penny Mac anytime we are asked about a mortgage or any type of a loan. Thank You So Much Jim and Mary Washam 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.