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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good communication, someone available to answer questions
The communication process and continual update was great. We had to work through a minor issue of the military form for VA purposes but it did get taken care of. There were some issues with closing documents but PennyMac did a great job of addressing those issues and getting it to closing.
N/A
Speedy service
Costumer service was great
The support and professionalism of Faiza Saleem in your m.a.c Team. My Her follow-up, particularly after my loan officer (Mark Carpenter) was no longer involved in the refinance project, was very much appreciated. She is detail orientated. She carefully and understandably answered all my questions. This was very important to me being a retired engineer. I have the same comments for Terrell Jean who became my new loan officer. Thanks again. A very satisfied client. Richard S. Rowse
very polite and professional assistance throughout the entire process. thank you.
Communication was wonderful. Questions I had were answered quickly. Everyone I dealt with was very pleasant.
Awesome
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.