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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I started the process in Late September with John Anding. John was very curious and was straight forward with everything. He had very good knowledge of the loan process. Once we moved forward my loan was transferred to a loan processor by the name of Nicholas Batten. Nicholas was nice but seemed but could not give me a straight answer on an issue within the loan process. After several e-mails and phone calls about some items with Nicholas I was then passed over to another processor.
N/A
A painless experience.
The support and professionalism of Faiza Saleem in your m.a.c Team. My Her follow-up, particularly after my loan officer (Mark Carpenter) was no longer involved in the refinance project, was very much appreciated. She is detail orientated. She carefully and understandably answered all my questions. This was very important to me being a retired engineer. I have the same comments for Terrell Jean who became my new loan officer. Thanks again. A very satisfied client. Richard S. Rowse
very polite and professional assistance throughout the entire process. thank you.
Communication was wonderful. Questions I had were answered quickly. Everyone I dealt with was very pleasant.
Was very satisfied how fast and easy the loan application was. I was informed every step of the process
Awesome
Everything flowed quickly and professionally . My only concern was that I was told I would not have to make payments for February and March since I closed the end of January. I assumed my February payment would not be automatically deducted but to my surprise it was. Had I known this upfront, I would not have made plans to use the money elsewhere. Now I understand that I will be reimbursed but I feel this should have been made clear to me in the beginning. Overall, everything was very smooth.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.