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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,452 reviews
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Michael M.'s profile image
Michael M. 
3 years ago

Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brian W.'s profile image
Brian W. 
3 years ago

It was a pleasure having the loan officer that was assigned to us. Professional, knowledgeable and Pleasant. 

Business response:

Thank you for the support, Brian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

FRED M.'s profile image
FRED M. 
3 years ago

Nancy answered all of my questions and went above and beyond to ensure my loan closed quickly. 

Business response:

Hi Fred - Your feedback is greatly appreciated. Thank you for the review. 

John D.'s profile image
John D. 
3 years ago

It was quick and easy. Thank you. 

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lawrence Pace J.'s profile image
Lawrence Pace J. 
3 years ago

Sandra was very professional and I could tell she really cared about me and making sure I was taken care of. She is above fantastic 

Business response:

Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review. 

Savannah D.'s profile image
Savannah D. 
3 years ago

Based solely on my experience buying with my team I would highly recommend Pennymac to any and everyone! Christina and Sandra went above and beyond every step of the way. However, with the experience I have had trying to sell my home I can?t 

Business response:

Hi Savannah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Emir O.'s profile image
Emir O. 
3 years ago

Truly sad how the Assumptions Department and Loan Department stays lieing, unprofessional, and not helping. Even the to their other departments that tried to reach to them and they lie to them as well. Highly don't recommend using pennymac with their lack of leadership, lieing, unprofessionalism, not helpful, never stick to their own words when they say they will call you back or follow up. 

Business response:

Hi Emir - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Michael R.'s profile image
Michael R. 
3 years ago

Ammie Mack and Jimmy Limon were very helpful explaining the process and answering any questions. Happy with my experience. 

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kathleen A.'s profile image
Kathleen A. 
3 years ago

Everyone was very proficient and answered all of my questions immediately 

Business response:

Hi Kathleen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,452 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.