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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
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Mark B.'s profile image
Mark B. 
on Birdeye

2 years ago

Closed much faster than anticipated. Process was so smooth! 

Victor G.'s profile image
Victor G. 
on Birdeye

2 years ago

Tanairy was easy to work with, very pleasant and professional. She always follow up with with my needs and questions. Was a pleasure to work with. 

Caleb K.'s profile image
Caleb K. 
on Birdeye

2 years ago

Eric, Nathan, and all the team at PennyMac were great. They were helpful, checked in, answered questions promptly, and were pleasant to work with. 

Connie R.'s profile image
Connie R. 
on Birdeye

2 years ago

pennymac was a little too presistant 

JAMES L.'s profile image
JAMES L. 
on Birdeye

2 years ago

I feel better communication with the representatives. To make sure I’m receiving accurate information. 

Ronald W.'s profile image
Ronald W. 
on Birdeye

2 years ago

The pleasure of our experience was enhanced by your representative Anna Eng. Penny Mac's professionalism and quality of service was truly shown by her actions. Thank you for assigning Anna to closing our loan. 

BEEJAY T.'s profile image
BEEJAY T. 
on Birdeye

2 years ago

EXCELLENT:) 

Gary A.'s profile image
Gary A. 
on Birdeye

2 years ago

Hi what's the weather like in your corner of the world today. Here sunny but chilly not the soup but cold out doors. 

SANDRA A.'s profile image
SANDRA A. 
on Birdeye

2 years ago

The communication as far as what documents were needed towards the end was confusing. I kept receiving messages to provide proof of reserves but I had to call in to get clarification. I also felt the confusion with the subordination delayed my closing and I was asked to follow up with the lender who needed to complete the subordination. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.