PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,081 reviews
Select a rating
Ernesto O.'s profile image
Ernesto O. 
on Birdeye

a year ago

100% Perfect 10 

Kubir Oli M.'s profile image
Kubir Oli M. 
on Birdeye

a year ago

My loan was approved nicely . 

Alicia P.'s profile image
Alicia P. 
on Birdeye

a year ago

My experience with Pennymac improved thanks to Andy and Peter, they were very accurate, excellent customer service, attention, they always replied very fast! I can not say the same on the rest of the loan officers. 

Andrew J.'s profile image
Andrew J. 
on Birdeye

a year ago

Nonononono 

Kellie S.'s profile image
Kellie S. 
on Birdeye

a year ago

Loan rep was friendly and followed up on requests and concerns quickly. This was my first refinance and she definitely helped me through the process and reassured me even when I was worried or concerned. 

Matthew H.'s profile image
Matthew H. 
on Birdeye

a year ago

Great communication. Great at explaining what was needed. Some documents were requested multiple times. Overall all very satisfied. 

Aaron M.'s profile image
Aaron M. 
on Birdeye

a year ago

Sandra was fabulous to work with. She was unexpectedly out of the office the Friday before our closing and made sure we were still taken care of. She talked me down multiple times when the sale of our home took a bit longer. She checked in on us as soon as closing was over. I would definitely recommend Sandra to everyone. 

Adam W.'s profile image
Adam W. 
on Birdeye

a year ago

The whole process was very smooth. Good communication 

Cody S.'s profile image
Cody S. 
on Birdeye

a year ago

Everything ran smooth. DARCEL was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.