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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process of applying for the loan was explained to me clearly. Everything happened as explained. I have met some very courteous and friendly people. Continue this service and your company will continue to be successful.
Business response:
Hi Mary - Your feedback is greatly appreciated. Thank you for the review.
John and Grace were very helpful throughout the loan application process and purchase of our home. They both provided great customer service and their communication was excellent. Thank you!!
Business response:
Thank you for the positive review, Kelsey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
You?re the best thanks
Business response:
Thank you for the support, Enrique! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Not at this time
Business response:
Hi Gerald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very professional and had great attention to details. Answered all my questions and helped me understand some issues on my credit report. Thank you, well done.
Business response:
Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Absolutely was a great experience and both my loan officer and MacTeam were very helpful throughout the process.
Business response:
Thank you for the positive review, Laurie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Easy process. Everyone was pleasant to work with and very professional.
Business response:
Hi Adrian - Your feedback is greatly appreciated. Thank you for the review.
They are the worst mortgage company we have done business with - you can't make a payment on Sunday or Holidays - come into the 21st century. We were never advised of that and just recently found out how you scam Vets. Since I have had several late charges no one ever advised me of that -you are a scam and I am sorry our loan was sold to you - never again
Business response:
We appreciate your review, Louise. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The process went very well, it was quick and easy I did think the fees could be a little less but overall it was a good process
Business response:
Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,452 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.