This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
More a issue with the title company not responding on time then a issue with the unprofessionalism with the Mobil notary
Great
Every person who helped us through our process was very helpful and treated us with the utmost kindness Thank You all
Great
Grace was very responsive ad made this process very smooth for me.
Worst service. No ownership to take their faults and compensate the loss customer encounters due to their fault. Their associates, to supervisors and senior representatives....all worthless. This is from my own experience and If pennymac really cares, give some seniors contact and I can explain the reason for my issue.
Worst service from PennyMac. PennyMac does not have any process to take responsibility of their fault. I asked to pay my school tax bill on my mortgage and they have not been able to make that even after 9 business days though they said they service the request within 5 days after the request is made. Due to this I am at a situation that I may loose the opportunity of availing 2% discounted tax payment. The customer service reps only say I am expediting but their is no value to their statement as I do not see anything being ... read more
I WOUKD NOT RECOMMEND!! Poor communication and awful customer support:
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,520 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.