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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,956 reviews
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JENNIFER H.'s profile image
JENNIFER H. 
on Birdeye

2 years ago

Wilson Nguyen was phenomenal. We dealt with him the most. I physically spoke with Andy Garcia several times during the final week of the process. There was no direct contact information for the processor provided from the beginning. Any email we received listed a name with no further information other than one common number, and then we always talked with another processor until the last week or so. Automated responses and auto generated emails should absolutely have a specific email and designated phone number to the assig... read more

ANNETTE H.'s profile image
ANNETTE H. 
on Birdeye

2 years ago

Everything was explained correctly and It went smoothly and she was excellent! 

Rosa O.'s profile image
Rosa O. 
on Birdeye

2 years ago

Perfect 10. 100% 

Dario B.'s profile image
Dario B. 
on Birdeye

2 years ago

The processors were easy to reach, friendly, quick response. 

Herminio Medina H.'s profile image
Herminio Medina H. 
on Birdeye

2 years ago

An easy process with a very professional and knowledgeable staff! 

Katherine B.'s profile image
Katherine B. 
on Birdeye

2 years ago

Rosario worked really hard to make the builder’s challenging deadlines 

Patrick J.'s profile image
Patrick J. 
on Birdeye

2 years ago

Rosario made it great! Thanks Rosario! 

Molly S.'s profile image
Molly S. 
on Birdeye

2 years ago

Jamie was very straightforward with his explanations of the loan process, as well as with his answers to my questions. 

Celeste T.'s profile image
Celeste T. 
on Birdeye

2 years ago

Everyone we worked with was prompt and efficient. We’ve used pennymac for two home loans now and wouldn’t go anywhere else. They’re competitive and work hard to keep things moving. Because of their team and their ability to work efficiently we were ready to go after two weeks. We had a 28 day closing but it could have been done in closer to 20 days if we needed it to be; they’re just that easy and quick to work with. No complaints or hesitation to use them again should we need to. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,956 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.