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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,087 reviews
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Christina C.'s profile image
Christina C. 
on Birdeye

a year ago

My loan officer, Kevin and my loan processor, Nicole, were polite, friendly, and professional. Always available when I needed them and made the closing process as smooth as possible. 

Rodolfo Viado J.'s profile image
Rodolfo Viado J. 
on Birdeye

a year ago

Purchasing a home with Penny Mac was amazing and less stressful than expected. They provide you with clear and timely instructions as you progress all the way to closing day. Vage, Kaitlyn, and the rest of her team are excellent to work with. 

Judson B.'s profile image
Judson B. 
on Birdeye

a year ago

By far the simplest home load process I have been through. Joselyn Nieves was excellent to work with! 

Lacey F.'s profile image
Lacey F. 
on Birdeye

a year ago

Easy and fast 

Clayton W.'s profile image
Clayton W. 
on Birdeye

a year ago

Could have been helpful if my house payment would have been lower 

Crisa J.'s profile image
Crisa J. 
on Birdeye

a year ago

As an officer handling a loan, one should be on top of their game and taking control of the process and not other way around… one has to own the moment, the event, the client’s personal loan.and must have a good relationship with the client on a one on one basis, having shared very deep and very private information. I wish the details of underwriting were disclosed prior to the beginning process, so no extra difficulty or aggravation are encountered. It’s water under the bridge now, but going forward in your business venture... read more

Darryl J.'s profile image
Darryl J. 
on Birdeye

a year ago

Just great exceptional service which was delivered as promised. Definitely made my life better/comfortable in perusing life endeavors that awaits me. Thank you very much, Darryl 

RUSSELL B.'s profile image
RUSSELL B. 
on Birdeye

a year ago

Darcel was always calling to confirm that we had done what was needed or that we recieved & understood what was going on. She was very attentive. I recomend her highly. 

Mike V.'s profile image
Mike V. 
on Birdeye

a year ago

From the beginning to the end the whole loan team is very helpful and impressive 👏 especially John Wilbanks himself. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,087 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.