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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Peter was awesome I have no complaints on his end. However, underwriting took forever. I feel they could've initially requested the tax returns and saved me time and aggravation as they had me obtain and send over a dozen pay stubs and W2s. It felt like they did not understand what it means to be a union worker. What's worse is we already had our mortgage with PennyMac so we thought it would be a smoother process.
Experience was over all great, communication between Depts. seemed slow or lacking at times, dates and dispersal procedures got changed around towards the end, but overall a otherwise great experience.
The level of responsiveness and ease of refinancing and processing the loan was very impressive. We are really glad we did it and used PennyMac and will certainly recommend it to others who may be considering a mortgage or refinancing of their home.
Closed in a timely manner.
Overall great experience
Jamie Wright was awesome throughout the entire process. We could not be happier with the service received. He understood all my questions and was very patient and professional.
The loan team worked really fast!
Good communication and information provided through the process
A little miscommunication. At one point I did the repairs for the appraisal that was requested and I was told I had to get into contact with the appraiser myself and wasted almost 3 weeks trying to contact him and get him back out when it was supposed to be you guys contacting them to reschedule and verify that the repairs were done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.