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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication regarding the payoff of my credit card balances was not clear. The way it was communicated to me made it seem that I was to pay the balances myself outside of the Closing Process. I repeated my understanding of the process back to multiple PennyMac representatives several times. However, it was not brought to my attention that it would be part of the Closing Process until AFTER I wired my cash to close amount to the title company and I had paid the credit card balances myself.
Everyone was very friendly, and knowledgeable about what was going on and always had my best interest in mind.
Friendly and prompt
GREAT experience.
The entire experience was very simple and quick. All staff was professional and attentive to my needs. I was very pleased and would recommend to family and friends.
My experience with PennyMac was truly inspiring. So inspiring that, with the help of PennyMac I've opened my own business. Before PennyMac, I was told that the help that I needed was impossible to get. PennyMac changed all of that and they changed my life. Benjamin A
Easy process
Thank you for being there when I needed to refinance!
The first person we talked to, Jake Snyder, was GREAT! So patient, knowledgeable, and ensured we understood what to expect. He even checked in a few times after the initial conversation to make sure all went well. I feel like we talked to multiple people afterword, everyone we spoke to was nice and helpful.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,014 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.