PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
Select a rating
Misael T.'s profile image
Misael T. 
on Birdeye

a year ago

David and Ivonne, did an amazing job. David was a grate help at the start, and helped so much with filling out our paper work. When Ivonne took over she was amazing too! With ensuring we understood everything and being available when we had questions. She clarified what we needed to do and saves us a bunch of time and money (when coming to the appraisal). Thank you for making this process smooth and happy, kudos to you! 

Anthony G.'s profile image
Anthony G. 
on Birdeye

a year ago

Linda was thorough, detail oriented, and remarkably professional. If there was a question that she didn't have an answer to she was quick to say that, then quicker to find an answer and relay that information to me. My experience with Linda was everything you could ask for from a Customer Service perspective. 

James G.'s profile image
James G. 
on Birdeye

a year ago

I was very pleased with every part of my refinance with PENNYMAC and will recommend them to friends 

Titus S.'s profile image
Titus S. 
on Birdeye

a year ago

Had a wonderful experience! 

Shirley A.'s profile image
Shirley A. 
on Birdeye

a year ago

Pretty easy process and they were very communicative 

Damion H.'s profile image
Damion H. 
on Birdeye

a year ago

The pleasant follow up calls and prompt answers 

Gerhard W.'s profile image
Gerhard W. 
on Birdeye

a year ago

Rosario and Layal are consument professionals. They called to check in constantly and assisted me through every step. They are loyal to the customer and provided every assistance to close the loan. There are other terrific associates that helped in their absence. I am well pleased with PennyMac and would refer PennyMac to any one needing mortgages. Thank you! Gerhard 

TYLER B.'s profile image
TYLER B. 
on Birdeye

a year ago

Easily reachable and answered all my questions as soon as possible. 

Zachary S.'s profile image
Zachary S. 
on Birdeye

a year ago

The overall experience was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.