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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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COLLEEN K.'s profile image
COLLEEN K. 
3 years ago

The appraisal was incorrect and took longer to correct than necessary. I provided all the documents necessary, multiple times, with the appraisal department having issues. It all worked out however I went above what was necessary and I was constantly having to stay on top of everything. 

Elisa J.'s profile image
Elisa J. 
3 years ago

Great experience from the 1st to last steps of the process. Thanks so much, Aimee and team!! 

Travis W.'s profile image
Travis W. 
3 years ago

Great Customer Service 

German M.'s profile image
German M. 
3 years ago

The team that helped me was amazing. Best experience buying a house with PENNYMAC. Devin and Faiza know how to treat customers 

Jacqueline H.'s profile image
Jacqueline H. 
3 years ago

Grateful to receive breakdown of my credit report. Item 1 in each is a complete error. Never had multiple collections. During early 70s, co-signed for 2 people who later defaulted and I paid. I have had no collectons in over 40 years. I plan to challenge the error in my credit report. 

Scott T.'s profile image
Scott T. 
3 years ago

This experience took way to long. Terrible communication. Lack of concern. 

PHILIP M.'s profile image
PHILIP M. 
3 years ago

The loan process was very smooth and timely. I will definitely recommend you to anybody that needs a home purchase or refinance. 

STEVE C.'s profile image
STEVE C. 
3 years ago

Overall great! Paulette and Chris are great and wonderful to work with. I look forward to working with them again. 

Daniel S.'s profile image
Daniel S. 
3 years ago

Everyone had a good spirit and was helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.