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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rosario! You were amazing! Thank you so much for your wonderful attitude and great communication. I wish you all the best in life.
I originally tried to refinance with Wells Fargo my original lender that I have had for 8 years and they were awful. I have my primary residence with PENNYMAC so I reached out to refinance my rental. Everyone I dealt with was amazing! So happy
Paulette was so wonderful! She made me feel comfortable, and like what I wanted mattered. Her customer service experience, knowledge, and caring does matter! Thank you.
Everyone I worked with during the entire process was pleasant to work with, very knowledgeable and communicated effectively. Highly recommend
GREAT PEOPLE TO WORK WITH.
The process took about 7 - 10 days longer than expected. Also, the preliminary value of my home was exploited which raised my expectations on the extra cash I would receive. After a true appraisal of almost $20k less, the amount I received was about $10k less than first expected. Overall though, the debts I wanted paid off were paid off and now I am debt free except for the mortgage. I am happy.
Sandra was great and followed suit with excellent customer service. She should be promoted to the next opportunity.
We loved working with Sandra. She was very patient with us and responsive. Would definitely recommend!
Great experience could not have been better
PENNYMAC has a 4.4 star rating with 49,178 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.