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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,178 reviews
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Natalie S.'s profile image
Natalie S. 
3 years ago

Rosario! You were amazing! Thank you so much for your wonderful attitude and great communication. I wish you all the best in life. 

Lorenia H.'s profile image
Lorenia H. 
3 years ago

I originally tried to refinance with Wells Fargo my original lender that I have had for 8 years and they were awful. I have my primary residence with PENNYMAC so I reached out to refinance my rental. Everyone I dealt with was amazing! So happy 

Valencia W.'s profile image
Valencia W. 
3 years ago

Paulette was so wonderful! She made me feel comfortable, and like what I wanted mattered. Her customer service experience, knowledge, and caring does matter! Thank you. 

Joe S.'s profile image
Joe S. 
3 years ago

Everyone I worked with during the entire process was pleasant to work with, very knowledgeable and communicated effectively. Highly recommend 

Kenneth P.'s profile image
Kenneth P. 
3 years ago

GREAT PEOPLE TO WORK WITH. 

Daniel W.'s profile image
Daniel W. 
3 years ago

The process took about 7 - 10 days longer than expected. Also, the preliminary value of my home was exploited which raised my expectations on the extra cash I would receive. After a true appraisal of almost $20k less, the amount I received was about $10k less than first expected. Overall though, the debts I wanted paid off were paid off and now I am debt free except for the mortgage. I am happy. 

Malick S.'s profile image
Malick S. 
3 years ago

Sandra was great and followed suit with excellent customer service. She should be promoted to the next opportunity. 

Yaye Fatou D.'s profile image
Yaye Fatou D. 
3 years ago

We loved working with Sandra. She was very patient with us and responsive. Would definitely recommend! 

Richard W.'s profile image
Richard W. 
3 years ago

Great experience could not have been better 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,178 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.