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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
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Pierrius G.'s profile image
Pierrius G. 
on Birdeye

2 years ago

Very pleased with the communication and the timeline for closing. 

David J.'s profile image
David J. 
on Birdeye

2 years ago

Understanding of staff of deadlines and empathic to my stress of closing accurately. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

2 years ago

communication is always the key to good customer service. I always felt supported. 

Christopher K.'s profile image
Christopher K. 
on Birdeye

2 years ago

My first attempt for a load during this home buying experience was not fun. 

Bruce W.'s profile image
Bruce W. 
on Birdeye

2 years ago

It seems that department within the penny Mac company do not talk to one another to make it seamless. In my case I was awarded a 100% tax exemption from property taxes and on old loan all I did was call and the loan assist stated that I didn’t need to send them anything! When I did the refinance on the new loan I had to provide the certificate of eligibility and a letter from the county assessors office to prove I had the 100% tax exemption! 

Robert P.'s profile image
Robert P. 
on Birdeye

2 years ago

Our refinance was easy and overall seamless 

Thomas Mccoy J.'s profile image
Thomas Mccoy J. 
on Birdeye

2 years ago

Easy and fast 

Katrina K.'s profile image
Katrina K. 
on Birdeye

2 years ago

Had a great experience and would absolutely use again! 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Super easy experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.