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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clear and timely responses
Kaitlyn stayed on top on things.
The process was extremely easy and time frame to close was awesome. There was a mix up on the email communication but it was rectified and cleared up. Kaitlyn called me and apologized for the situation and let me know all communications would go through her directly to make me feel more comfortable. I appreciate her clear communication and ability to listen when I had questions.
It was a great experience but I wanted to share a few things to consider. We completely understand about fraud and doing all you can to prevent it. We support that 100%. However, we think in our situation it was not explained to us that we needed 8000 more to close. We were told that it wouldn’t be thousands more past the estimated closing costs and it WAS thousands. We started with Penny Mac because we liked the customer service in the beginning. Customer was excellent throughout the entire process but we don’t think it wa... read more
No review stop
We're extremely satisfied with Faiza and the rest of the PennyMac team, everything went as planned and we love our new beach house! Thanks PennyMac!
My experience with Pennymac has been great. I would recommend them to my closest friends.
My wife had questions and she promptly received her answers.
I have nothing to compare it to, so it was great, I guess.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,096 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.