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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,998 reviews
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Brian C.'s profile image
Brian C. 
3 years ago

all good TY 

KENNETH L.'s profile image
KENNETH L. 
3 years ago

Linda was real helpful answered all my questions when I had one 

JAMES R.'s profile image
JAMES R. 
3 years ago

Andrew helped me out a lot with any questions I had. 

Larry S.'s profile image
Larry S. 
3 years ago

Pennymac's team gave great attention and detail to my needs and inquiries regarding the lending process. 

Aaron G.'s profile image
Aaron G. 
3 years ago

The issues that slowed our loan process were largely due to the rural area that we live in. It was hard to find an appraiser and the appraisal was weeks out when we did get it scheduled. We did get multiple emails saying we needed to do this or that but were told by representatives that everything was in order, then we would get more emails saying something similar. That was more of a nuisance than anything. Paulette, Terrence, and Sandy were great! They answered any questions I had and were kind, courteous, and professio... read more

Eden B.'s profile image
Eden B. 
3 years ago

Great experience all around. There's been some technical issues with the portal but the MAC team had workarounds like email. Thanks! 

Arvester B.'s profile image
Arvester B. 
3 years ago

Positive attitude of the person I was working with. She was very patient & professional. 

Darryl J.'s profile image
Darryl J. 
3 years ago

Just great exceptional service which was delivered as promised. Definitely made my life better/comfortable in perusing life endeavors that awaits me. Thank you very much, Darryl 

Mike V.'s profile image
Mike V. 
3 years ago

From the beginning to the end the whole loan team is very helpful and impressive 👏 especially John Wilbanks himself. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,998 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.