PENNYMAC

Maverick H. 

on Birdeye

3 years ago

All aspects of my lab sheet quick and easy 

Ruth C. 

on Birdeye

3 years ago

Not answering at this time 

Paul S. 

on Birdeye

3 years ago

5 stars for Barry Morrow 

Evan S. 

on Birdeye

3 years ago

It would have been better if I did not receive a passive aggressive email about a contract that had a typo that Grace was refusing to fix. In the email she said that the "best possible customer service" was to not fix 2 boxes that related to my agent on the closing disclosure. It would have taken no time at all to put the correct information in. Instead, I waited for 2 hours just to find out that she did not correct the issue. I wanted to respond with "sorry to make you do your job. I worked in Walmart for 3.5 years and coul... read more

Jonathan F. 

on Birdeye

3 years ago

Had exceptionally great experience with PennyMac for our new home! 

Kelly Wilson J. 

on Birdeye

3 years ago

Very good service from Paulette. 

Skyler B. 

on Birdeye

3 years ago

Anna Eng helped make the whole process run a lot smoother. We had a lot of hiccups through out the process of our loan and without Anna's help I feel like we would have had many more issues. Anna communicated with us throughout the span of our loan process and closing very well and made sure we were never left in the dark. 

Timothy S. 

on Birdeye

3 years ago

Everything was communicated effectively except for the second lien on my home due to a forbearance plan I was previously on. This late information severely hurt the cash amount I was expecting back. 

SARAH H. 

on Birdeye

3 years ago

Ammie was very helpful in answering my questions and very clear in her answers. I enjoyed working with her!