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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,998 reviews
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Jami P.'s profile image
Jami P. 
3 years ago

I was able to do everything very easily and quickly via uploading documents on the site. The only small hang up we had was the need for extra documentation to prove child support as part of my income. Otherwise everything flowed nicely and communication of expectations were very clear. 

Lester R.'s profile image
Lester R. 
3 years ago

Thank you so much for making this experience, painless, easy and overall a great one. Keep up the good work. I will definitely recommend PennyMac to my friends. Thank you for everyone involved Lester Geovany Rodriguez 

Anthony O.'s profile image
Anthony O. 
3 years ago

Shorter closing time frame 

Michael I.'s profile image
Michael I. 
3 years ago

A smooth and easy process from start to finish. Everyone I dealt with was very professional and cooperative. Would recommend to anyone looking for a home loan. Many thanks. 

Kevin K.'s profile image
Kevin K. 
3 years ago

Edna was very efficient and gave a step by step of how the process was going to work. Followed up to make sure we understood what was sent to us. Enjoyed the experience. 

Audra B.'s profile image
Audra B. 
3 years ago

Brianna Koke was an absolute pleasure to talk to. She was very kind and answered all of my somewhat silly questions. At the end of our conversation, she told me to call her anytime if I had any other questions. In today's world, you just do not receive that kind of customer service !! Your company is very lucky to have her !!!!! 

Robert B.'s profile image
Robert B. 
3 years ago

Able to do business with my busy schedule and kept me in the loop on everything during the process. 

Wendilee R.'s profile image
Wendilee R. 
3 years ago

Everything was communicated and professionally 

Martin W.'s profile image
Martin W. 
3 years ago

The whole process was easy and moved even faster than I expected. The loan officer we had was great to answer questions and when unavailable was always fast to respond back with requested information. I was contacted regularly regarding where the process stood and always felt in the know. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,998 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.