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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
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Chad B.'s profile image
Chad B. 
on Birdeye

a year ago

Process went well. Will recommend. 

Robert H.'s profile image
Robert H. 
on Birdeye

a year ago

Great to work with. 

Leslie Ellis J.'s profile image
Leslie Ellis J. 
on Birdeye

a year ago

My experience was great because I was able to accomplish mostly everything from my home it really didn’t take along time everyone was very helpful and didn’t mind answering my questions or taking calls someone was always there. 

Vickie B.'s profile image
Vickie B. 
on Birdeye

a year ago

It’s not so much y’all, this was very new to me and I was not aware of some things! 

Alannah R.'s profile image
Alannah R. 
on Birdeye

a year ago

My refinancing expedite with PennyMac was very quick and efficent. 

RASHEETA V.'s profile image
RASHEETA V. 
on Birdeye

a year ago

Cesar actually had to save the day multiple time. My loan officer Ashleigh stopped returning my calls and left me out to dry the last 3 weeks of trying to sort out the paperwork. Till this day I still never heard from her which made me extremely nervous with trust Pennymac to manage my refinance. She wasn’t responding at all to anyone including Ceasar when he would reach out for my case. She had no interest in getting me to closing. Ceasar kept me from walking away many times. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

a year ago

The whole experience from first conversation with Jeremy to finalizing with Cesar were clear, precise and on time. If I had a question I would email and have an answer within a reasonable amount of time. 

Virginia B.'s profile image
Virginia B. 
on Birdeye

a year ago

Ammie was very helpful throughout the process. She Always answered my questions immediately or returned my call promptly. Thank you Ammie! 

Kevin N.'s profile image
Kevin N. 
on Birdeye

a year ago

Sandi was super helpful, and walked us through the myriad of questions we had throughout the process. And we closed on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.