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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,628 reviews
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Joseph B.'s profile image
Joseph B. 
3 years ago

The overall first part of the experience was really good however later on in the process what I was told was not totally accurate.The closing was drug out I felt because the appraisal took too long then it drug out longer than was acceptable. 

Emma T.'s profile image
Emma T. 
3 years ago

Well things were ok but the only thing that I don't like is ur payment arrangement, I would prefer to make my payments between 16-30 of each month that would be awesome, because I get my SS payment on the 3rd Wednesday of each month and ur payment arrangement are for 1st -16th of month 

Victor G.'s profile image
Victor G. 
3 years ago

Great experience. Glad I was able to stay with Penny Mac. Everyone was always professional and polite! 

April D.'s profile image
April D. 
3 years ago

The team assigned to me did an excellent job. They took the time to explain things that I was unsure of. Great job all around. Thank you for this pleasant experience 

Sharon A.'s profile image
Sharon A. 
3 years ago

Team was very professional and responded to questions/concerns in a timely professional manner at all times. 

Elizabeth B.'s profile image
Elizabeth B. 
3 years ago

Suzanne was great! Much better than the other specialists we have spoken with. So glad to have had her on our account during this process. 

Jerome P.'s profile image
Jerome P. 
3 years ago

I provided my work number for the application and have been getting calls everyday from other lenders. Very annoying and on my work phone. 

Melissa R.'s profile image
Melissa R. 
3 years ago

The service was exceptional, the staff was very professional and patient. Great service all around. 

Paul K.'s profile image
Paul K. 
3 years ago

everybody was great. I was guided through the process with ease. I was informed of everything I needed and the communication was excellent. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,628 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.