PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,628 reviews
Select a rating
Daniel B.'s profile image
Daniel B. 
3 years ago

Anna Eng did an amazing job throughout the whole loan process! You can tell she treats it more than just a job, she actually cares about what she does and that specifically made such a positive impact with our experience throughout this. I can't thank her enough for the level of care and respect she showed us. Thank you so much Anna! 

Sergio G.'s profile image
Sergio G. 
3 years ago

Thank you all 

Kristoffer R.'s profile image
Kristoffer R. 
3 years ago

There were a lot of communication challenges between pennymac and my realtor. Pennymac was contacting my realtor’s broker, not my actual realtor despite me providing his contact info several times. Because of this, the closing process was significantly delayed and led to a lot of confusion between myself, my realtor, and the title company to include my realtor not being able to submit comps when the home did not appraise for the agreed upon sale price. The mymac team was impressive though. Regardless of who answered the ph... read more

Cynthia O.'s profile image
Cynthia O. 
3 years ago

I love Pennymack, the staff are knowledgeable and efficient and they work with you to the end to insure success. “Sometimes they got on my nerves” sending the same things over and over. It was all for my good. I am so happy to have had them as my mortgage company to give me the house that I dreamed off. 

Arthur M F.'s profile image
Arthur M F. 
3 years ago

Paullete was my point of contact. Exceptional JOB. Professional, Knowledgeable, Straight talking, always upbeat even when things got dicey, she persevered. An ASSET TO ANY COMPANY. 

Annie T.'s profile image
Annie T. 
3 years ago

The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process. 

RICKY R.'s profile image
RICKY R. 
3 years ago

mr liem was very courtious which was a plus for me. he navigated me thru this process.very knowlegible.he is a important figure i would say in the company. 

Michael P.'s profile image
Michael P. 
3 years ago

Excellent communication as we got going. Answered all my questions and proactively kept me informed. 

Rodolfo G.'s profile image
Rodolfo G. 
3 years ago

Overall It was all good,great Service,very friendly and professional,thank y’all for all your help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,628 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.