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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Justin T.'s profile image
Justin T. 
3 years ago

Working with my mac team was a great experience. I was able to work with a great group of people and get a great mortgage. I don't think there is anything different that needs to be done. Great job 

Roger B.'s profile image
Roger B. 
3 years ago

Terms, customer service, flexibility, everything was great. Supported us in achieving a finical goal. Anna wing was wonderful throughout the process and Michael Osborne was an absolute great loan to work with. Great work to the entire team. 

John S.'s profile image
John S. 
3 years ago

We had an excellent loan experience with Faiza. She was incredibly professional, helpful, and easy to talk with. I hope to work with her again one day, and would recommend her services to others without hesitation. -John 

Roland S.'s profile image
Roland S. 
3 years ago

everything good 

Michael B.'s profile image
Michael B. 
3 years ago

Great 

William M.'s profile image
William M. 
3 years ago

I had to deliver the same documents more than once without additional explanation. 

Crystal F.'s profile image
Crystal F. 
3 years ago

Great 

Emir O.'s profile image
Emir O. 
3 years ago

It's truly sad how a company can lie, stay uncommunicated, and constantly come up with reasons and excuses to why it has taken 6 months to do a Assumption loan. On top of that instead of getting it solved they try to explain to you how to mess up your credit by telling you that the loan your responsible for is more important than the loan your cosigner with somebody knowing if both are under your name and not paid they will mess up your credit score and put you in debt. I highly do not recommend pennmac anymore to any of my ... read more

Emily K.'s profile image
Emily K. 
3 years ago

I financed my home purchase with PennyMac in 2021. One year after the purchase, my monthly mortgage payment increased by over $500. I thought there had too but some mistake. Turns out that my loan officer failed to obtain and/or include my school taxes when determining my escrow payment. I have reached out to Pennymac about this to see why that happened and the representative told me that they assumed I did not have school taxes to pay. I wish I would have been made aware that they did not obtain that information from my l... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.