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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was great to work with. Very pleasant and knowledgeable. It is so refreshing in this day & age to have a pleasant person to work with:)
Good, was able to communicate easily
Wondering why I am getting a survey from Andy when I never dealt with him thru this whole process. It was someone else
Excellent experience Thanks
The worst thing is when you call you don't get the same person but everyone was very helpful
Overall the experience was very pleasent and didn't take nearly as long as I thought it would have.
Although errors with PennyMac requesting documents repeatedly were not Paulett's fault. I still have concerns regarding this matter because it was time consuming.
I was assisted in a timely manner and had great customer service along the way.
I told them from the beginning that was not a tech/email savvy person. The back and forth phone calls was ridiculous. I hardly ever got to speak to the same person. When I would call either of the contact people that I was supposed to be dealing with it, would take forever for a return phone call. As I was waiting for a call back, I would receive multiple emails from other people at PennyMac which made the process very confusing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,998 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.