PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,629 reviews
Select a rating
Elizabeth J.'s profile image
Elizabeth J. 
3 years ago

Great experience from beginning to the end 

Rudy C.'s profile image
Rudy C. 
3 years ago

It was a good experience 

Santa Maria B.'s profile image
Santa Maria B. 
3 years ago

the lowest rate we get among other bank 

William E.'s profile image
William E. 
3 years ago

The only thing that we were a little disappointed in was the physical checks that were sent to us to close out the bills. In this day and age it is easier and faster to take care of these things on line. With physical checks being sent through the mail, too many things could happen. We would have rather the money transferred electronically to us that way we could have distributed it accordingly and instantly. 

Bryan F.'s profile image
Bryan F. 
3 years ago

Someone was available to answer questions when our assigned agent was not. That was helpful. 

Cody F.'s profile image
Cody F. 
3 years ago

Ambiguity with appraisal expectations and a delay in communication surrounding that which made us rush to fix things for closing. Grace was excellent compared to who she took over for in the process and she was very responsive and knowledgeable. 

David H.'s profile image
David H. 
3 years ago

Very prompt and hassle free 

Stacey M.'s profile image
Stacey M. 
3 years ago

PennyMac has to be one of the most professional and pleasant experiences. 

Melissa C.'s profile image
Melissa C. 
3 years ago

Better communica 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,629 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.