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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were a lot of help. Very friendly and easy to get along with I give them all an A plus
One area that needs improvement is how to reach PM representatives by phone. Every time I needed a fast response I had to explain everything to someone new, or wait for a call back.
Great team
Everything was fine.
They were helpful when no one else was. I will forever be loyal customer of pennymac
Thanks for guiding me through the whole system,most importantly your team was so pleasant to deal with.
Hilda and Ishan were both fantastic and easy to work with. Both of them were very responsive to my requests and always got back to me very promptly. Will definitely get back with them for our next loan. Sincerely, Steve and Linda (Suzy)
Everyone was very professional, knowledgeable,and pleasant. It was a pleasure doing business with PennyMac. Thank you.
Overall the experience was great. Christopher was great, he left the company before my loan was finalized, so it was a bit confusing when it came to the final numbers and to get what he promised, Latrice was outstanding, picked up every call, emailed me back promptly, and was always there for me when I needed assistance. Thank you guys for all of you guys help.
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.