PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
Select a rating
Andrew G.'s profile image
Andrew G. 
on Birdeye

2 years ago

Thank you so much, everything went great you made this so easy. I will pass you your name on. 

Catherine M.'s profile image
Catherine M. 
on Birdeye

2 years ago

Process was clear and precise. 

Alexis A.'s profile image
Alexis A. 
on Birdeye

2 years ago

Andy and his team were great. I really had no issues with them, but the appraiser that they used was awful and it was a bit frustrating having to deal with them. I think Pennymac should reconsider the company you partner with for appraisal services. They are bringing down the quality of your service. 

DEBRA S.'s profile image
DEBRA S. 
on Birdeye

2 years ago

The process was easy. Everything was explained to me. I am very happy with pennymac. 

DAREN L.'s profile image
DAREN L. 
on Birdeye

2 years ago

Communication was timely and professional and informative 

Youngjae K.'s profile image
Youngjae K. 
on Birdeye

2 years ago

Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you. 

DEBORAH W.'s profile image
DEBORAH W. 
on Birdeye

2 years ago

All team members being in the same page. Communication between them seems lacking 

Kenneth L.'s profile image
Kenneth L. 
on Birdeye

2 years ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
on Birdeye

2 years ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.