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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,631 reviews
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Regina R.'s profile image
Regina R. 
3 years ago

PennyMac and the MacTeam are wonderful to work with! 

Samuel S.'s profile image
Samuel S. 
3 years ago

The process went smoothly Had to wait some extended days but was not their fault. Would use them again for financing for sure 

Monica O.'s profile image
Monica O. 
3 years ago

Good process. 

DARWIN R.'s profile image
DARWIN R. 
3 years ago

Excellent all communication explain correctly since day 1 definitely good people to work with 

William D.'s profile image
William D. 
3 years ago

Almost lost closing date because of last second unknown requirement… no communication from settlement agent for debt payment at all 

Jillian C.'s profile image
Jillian C. 
3 years ago

Every step of the mortgage application process with Pennymac was clear and efficient. Both Aaron and Rosario were wonderful to work with. We've already recommended Pennymac to friends shopping for homes. Thank you! 

Brandon H.'s profile image
Brandon H. 
3 years ago

Mrs. Olivas wasn’t with me for a majority of the process so it’s not really fair to give outstanding marks for other peoples work. Mrs Raylee Gotham did a majority of the selling and preparation and I would much rather fill out a survey on her to express my satisfaction with Penny Mac. As far as referring people to Penny Mac. I get solicited for someone that already has my business. Not only will I look to refinance with another company if that continues to happen, no matter the rates, but I sold my rental property because ... read more

Robert P.'s profile image
Robert P. 
3 years ago

We probably weren’t the easiest customers to deal with mainly because of the underwriting department continually requesting the same documents numerous times. Sandra was always professional and maintained her “cool” through the whole ordeal. She is certainly an asset to the Pennymac team. 

Stacey L.'s profile image
Stacey L. 
3 years ago

I have been working with Pennymac since 2014 for our home purchase in South Fl. My experience has been so good, that I continued to work with them on my most recent home purchase in Tallahassee. I opted for a VA loan. They are very knowledgeable and were able to secure a very good rate, even in this climate. If/when we purchase in the future, I will work with them again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,631 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.