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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Ivonne was fabulous to work with and helped us immediately when we had a question. She was fantastic
As a whole things went very smoothly
Great service.
Excellent customer service. Accurate information. Super fast closing
Everyone I dealt with was willing to help me. No one acted like I was bother to them I was provided wirh clear and concise information every time I called.
I was able to close on time and buy down my rate at costs much lower than most places. The communication part once sent to under writing was a little rocky. I didn’t know what to do at some points and documentation required. It was a little frustrating because there is nobody to call or talk too. Just an email to send in. Once it got closer to closing Everything was going a lot smoother. Communication was happening and reassurance. Overall it was pretty good and easy and fast.
Faiza was nothing but professional but she works for idiots that probably couldn’t put together a coherent sentence to save their life. She is the saving grace of this whole affair. Her and her boss Lorrie deserve high praise and promotions because ur underwriters are worth crap.
Great process start to finish!
At first, my husband & I was hesitant but the process was very easy going. Cesar Fierro made it simple for us to understand. From start to finish it was the best experience we had. Thank you so much for helping us. We appreciate you & PennyMac.
PENNYMAC has a 4.5 star rating with 49,098 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.