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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,098 reviews
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Susan C.'s profile image
Susan C. 
on Birdeye

a year ago

Ivonne was fabulous to work with and helped us immediately when we had a question. She was fantastic 

Robert S.'s profile image
Robert S. 
on Birdeye

a year ago

As a whole things went very smoothly 

WANDA G.'s profile image
WANDA G. 
on Birdeye

a year ago

Great service. 

Michelle W.'s profile image
Michelle W. 
on Birdeye

a year ago

Excellent customer service. Accurate information. Super fast closing 

Sharon F.'s profile image
Sharon F. 
on Birdeye

a year ago

Everyone I dealt with was willing to help me. No one acted like I was bother to them I was provided wirh clear and concise information every time I called. 

Hannah D.'s profile image
Hannah D. 
on Birdeye

a year ago

I was able to close on time and buy down my rate at costs much lower than most places. The communication part once sent to under writing was a little rocky. I didn’t know what to do at some points and documentation required. It was a little frustrating because there is nobody to call or talk too. Just an email to send in. Once it got closer to closing Everything was going a lot smoother. Communication was happening and reassurance. Overall it was pretty good and easy and fast. 

John C.'s profile image
John C. 
on Birdeye

a year ago

Faiza was nothing but professional but she works for idiots that probably couldn’t put together a coherent sentence to save their life. She is the saving grace of this whole affair. Her and her boss Lorrie deserve high praise and promotions because ur underwriters are worth crap. 

Gary L.'s profile image
Gary L. 
on Birdeye

a year ago

Great process start to finish! 

Nellizza Flor M.'s profile image
Nellizza Flor M. 
on Birdeye

a year ago

At first, my husband & I was hesitant but the process was very easy going. Cesar Fierro made it simple for us to understand. From start to finish it was the best experience we had. Thank you so much for helping us. We appreciate you & PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,098 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.